Ratings based on 24 Verified Reviews

3.7 out of 5
74% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller from Galway

Posted 22-Oct-2018
Not very friendly asked for them to book a taxi done Grudgingly. Waited 1 and a halve hours for the taxi to arrive. Had to ask them again to check where the taxi was. Would not stay there again.
Comment from Hotel Management
25-Oct-2018 by Antonio, Hotel Management
Dear Customer, I apologize, but we are not responsible and can not do anything to speed up a taxi, we are an hotel and a restaurant and we would like to be rated for our services, for what we are responsible for.. if in the moment you checked-in you informed the reception that you would need a taxi on the check-out you might be probably found it at the door ( you probably don't know that here taxi as to come from Galway and we need to book them). by the way I'm very sorry and I think it was not particularly correct your review and evaluation; but I am confident smarter people will understand... wishing you a nice day, again please accept my apologize on behalf of taxi company... regards Antonio Apollo Manager
4 out of 5
Recommended
for Everyone
by a verified traveller

Great Place to Stay

Posted 15-Sep-2018
Staff was extremely nice and accommodating. Got in late and this was one of the only few options to eat in the small town (wasn't much to do in the town area but this was just a stopping point while we headed to another location). Food at dinner and breakfast was fantastic. Room nice and cozy, though the switch for the shower was a bit odd (shower worked great though). Nice location to stop and stay for the night on our tour through Ireland. If you need a good, quiet place to stay with friendly staff and good food, I recommend.
Comment from Hotel Management
11-Oct-2018 by Shirley, Hotel Management
Thank you so much for this wonderful review - we were delighted to read it!
5 out of 5
Recommended
for Everyone
by a verified traveller from NewYork

Beautiful Hotel close to Galway City

Posted 15-Sep-2018
Pros: EVERYTHING
Cons: No need for improvement Perfect the way you are
Location: Very Historic town wonderful restaurants and Bars also Buses and Train to take you anywhere you want to go in Ireland also plenty of shopping
I would highly recommend this Hotel to all my family and friends The owners make sure that your every need is taken care of I am back home now but I am still singing the praises of the staff. Staying at this Hotel is an experience I will remember for a long time to come looking forward to staying there again in the near future Good Luck to the owners and staff of the New Park Hotel .You are a 5 star Hotel
Comment from Hotel Management
11-Oct-2018 by Shirley, Hotel Management
Thank you Bridie for such a wonderful review - We were so happy to read this and know you were well looked after - it was our pleasure having you stay with us! Shirley
4 out of 5
Recommended
for Everyone
by a verified traveller from Greater London

Great little hotel.

Posted 10-Sep-2018
Pros: Everything
Cons: Just a suggestion. Perhaps in a double room there could be 2 chairs not one.
Location: Athenry has excellent motorway asccess to Galway, which is the nearest city.
Having stayed here before, my wife and I knew our stay this time would be comfortable. The room was spacious and well equiped, with a top rate en suite. The menu was well thought out and food was delicious especially the breakfast which we fondly remembered from before. Above all the very best thing about this hotel is the staff, they are so helpful and friendly nothing is too much for them and always they interact with a smile. I myself have had a career in Hospitality, working in a management position at a 4star hotel so I can be critical at times, not today though.
Comment from Hotel Management
11-Oct-2018 by Shirley, Hotel Management
Thank you Mike - Thrilled to read this review and especially from someone with a hospitality background - Feeling very proud now!! Hopefully we will get the opportunity to welcome you back soon - let us know when you are coming to stay next time so we can spoil you!
4 out of 5
by a verified traveller

Just outside Galway at the sprout of the moment ..

Posted 19-Aug-2018 on Hotels
Wet friendly staff and super kind and helpful. Yummy breakfast. The room was a quite small with a tiny bathroom and not much sound control between it and the room. Overall a good experience.
Comment from Hotel Management
11-Oct-2018 by Shirley, Hotel Management
Thank you Nicole for taking the time to review us.. next time let us now and I will ensure you get a larger room as we have them too!
4 out of 5
by a verified traveller

Happy to recommend

Posted 17-Aug-2018 on Hotels
Hotel very small and room was tiny but staff were extremely friendly and hotel decor was lovely, food was gorgeous. Limited parking. Overall 8/10
Comment from Hotel Management
26-Oct-2018 by Shirley, Hotel Management
Thanks Ciara - I'm sorry you got a small room - we do have some lovely large rooms also - perhaps next time you stay just let us know and we ill make sure you get the larger room!
3 out of 5
Recommended
for Everyone
by a verified traveller from Brisbane

Cosy

Posted 10-Aug-2018
Pros: Good room size friendly staff
Cons: Bed and pillows
Location: Overnight stay only
Staff warm and friendly very helpful a lovely girl on reception
5 out of 5
by a verified traveller

Loved it

Posted 06-Aug-2018 on Hotels
Best place ever. Awesome food
5 out of 5
by a verified traveller

Posted 30-Jul-2018 on Hotels
Lovely hotel would recommend a visit
5 out of 5
by a verified traveller

Posted 24-Jul-2018
Wonderful staff. Great location.