Rafael hotels in Austrias, Madrid

"Air conditioning only functions to warm the room but not to cool it down. In March, our 25th story room was too hot for my wife to sleep comfortably. Summer may be hard to bear for some. All night parties on the roof also kept us up at night due to noise. We had our windows open for temperature regulation due to the lack of AC, and it may not have been as noisy if they were closed. However, I don't understand why any hotel would allow parties all night until dawn, 5:30, on the roof. The bedding had stains. However, the white marble bathroom was obviously clean, and I appreciated the smell of vinegar from cleaning in all of the towels. The staff were great, and the breakfast was spectacular. I just had a lot of difficulty being comfortable in my room and sleeping due to noise."

"Will come back again "

"Great location. Very modern and spacious. First class breakfast selections. "

"Divino este hotel el personal increíble "

"Beautiful, bright and spacious room! Staff was lovely and location was excellent!"

"Nice hotel"

"The breakfast was A+ and the location couldnt be any better."

"Property is nice and close to the airport. The hotel is located in a newly developed area and currently is alone - no other services or businesses near by. The nice breakfast buffet is "available," not included. The shuttle service has limits, so make sure your flights work. I found out about the shuttle limitations in an email after I made my non-refundable reservation. Luckily, my times worked. No reservations to the airport, so you need to get a first come/first serve shuttle ticket after the previous shuttle has left."

"The property was fun and had great vibes. It had lots of nooks, cute cafe and dining space, ping pong, lounge space for watching tv with headphones, pool, rooftop bar that had a great happy hour. Really nice amenities. The room was great…we did the king that had a deck with 2 lounge chairs on the 9th floor. Beautiful views of the palace and surrounding neighborhoods. The room was comfy, bed was too. We were happy for a king bed! Lots of room snacks for purchase. Room walls were all dark, black tile in bathroom, which gave it a cool look, but not much light for makeup…no biggie, though because there were 3 balconies - one off the bathroom, one next to the bed and then one to the side with the loungers. It had great air circulation if you kept them all open. Also great light for makeup. The only downside was the first morning. Once people in the hotel started to get moving, there was a sewer smell that snuck out through the plumbing. It took us by surprise but then we found ways to mitigate it. We left the sink plugged and closed the lid on the toilet. With the balcony doors open it wasn’t noticeable and wasn’t a big deal otherwise. In fact, still gave it 5 stars because all the other things made up for it. Had we been there more than 2 nights, we may have asked about it, but since we could easily fix it, it didn’t bother us. I suspect it’s an old city, old plumbing situation so it was wonderful to have so many ways to circulate air! The location was perfect!"