Batam Hotel Guide - BCS Mall hotels in Batam, Indonesia.

"Staff are very friendly and helpful."

"Nil"

"Clean and hygenic rooms, with fantastic staff providing excellent service."

"The room was very clean with numerous international charging port for usage. Staffs were friendly and helpful."

"Stayed in a suite room. Staff were courteous and location is walking distance to Nagoya shopping mall. Shortfall was lack of hand soap at the basin. None at the kitchen and the other toilet. Also TV remote control had difficulty in pressing, and no YouTube. Time to upgrade. Will be staying again from 31 Dec - 4 Jan. Hope to see improvement. Overall still better value vs homestay for the price paid."

"Location was very good"

"Very bad experience. Totally below expectations. Photos all showed so nice. The room is the direct opposite. The only nice area is the entrance lobby and reception. Seems so nice and high upon reaching and was impressed and excited. Lousy check in process, ask me call this agent that agent before they issue me the key. Finally got the key, still excited. Entered the lift, still happy. The moment I reached my floor level, lift door opened, it’s like you entered into another world, another dimension. The grand lobby classy vibe is gone. The corridor totally belong to an unfinished 3rd world country housing corridor and hot and stuffy and humid. Entered the room, I feel like I’m back at home. Boring apartment vibe totally. Checked, no toilet paper. Then when we gonna take a shower after that, the whole shower stand dropped off. It’s not properly secured into the wall, the whole wall plug came off. And exposed the cement wall. Of course it will drop off. It’s literally just pushed and stuffed into the hole. The hole is so much bigger than the wall plug and screw. What a joke. "