Batam Hotel Guide - Grand Batam Mall hotels in Batam, Indonesia.

"The pool area is quite narrow. To make things worse, smoking was allowed anywhere. It could also be no one was enforcing no smoking at the poolside. I was with my kids and we have to keep moving to different parts of the pool to avoid 2nd hand smokes."

"Not the cleanest or most modern place to stay"

"Good location "

"The 3 best parts were; 1) its right next to a well tenanted mall and old food streets across the roads; directly connected to mall via lift on 8 floor(need to transfer) 2) rooms were relatively well maintained 3) breakfast has a very wide variety of food. Coffee machine has decent coffee"

"Modern hotel . Staff friendly . Good swimming pool . Good location . Only issue is that still has a lot of construction sites working around hotel "

"A very clean and comfortable hotel with very friendly staff. However, the noise from the main road in front of the hotel intrudes into the rooms facing it. Especially the noisy motorcycles. Would definitely stay there again but I will ask for a room facing away from the road."

"overall good experience"

"Makeup room service needs to be improved. One morning, I waited till 11.45am for makeup room and need to call for the makeup room service. Also realized that room was not vacuum for my 17 nights stayed during the makeup room service. Also noted that makeup room service like to wait till i am back from breakfast therefore coming to makeup my room. Because i think they expect tips. "

"Very clean room . Location is good and staff are courtesy "