Bac Ninh Hotels

"Absolutely great and helpful staff. Help us arrange tours to Halong and Ninh Binh. They were extremely sweet, friendly and accommodating. Was a great choice to stay here."

"The staff was really friendly and always helpful, simple breakfast but has everything you need including vegetarian options. Staff was accommodating for extra food or other options. Location is good, is close to the old quarter but not in the middle of the “chaos”. Close to the Ho Chi Min mausoleum and embassy’s so nice walking areas. Staff allowed luggage to stay extra days in the hotel and also allowed to use the shower facilities in the spa at no extra charge for evening departure from hotel. Gym and pool would use some polishing. Overall very sleek boutique hotel - very nice stay in Hanoi. "

"The hotel location was great and everything was within a walking location. The rooms were comfortable and clean. The breakfast buffet was excellent and lastly I can't stress enough how friendly and helpful the staff were. They made the stay even more enjoyable. "

"The staff were very helpful, attentive, and very friendly. Room is being cleaned everyday. "

"Room was comfortable and clean. Staff was amazing; attentive and helpful. Breakfast was fresh and lots of variety."

"Excellent service, everyone was great from bell hop to front desk to concierge, special thanks to Chloe, Jolie and Louis. Suite was amazing . Overall A plus, will definitely come back again. "

"Room was ready when we checked in and was wonderful. All the staff were very pleasant. Great location but not too crazy. Easy walk to the lake and all the action of the weekend market. Will definitely stay here again if we ever find ourself back in Hanoi."

"The room was wonderful. The staff was especially helpful and kind. It’s in a great location. And it had the best breakfast buffet I’ve ever had. If you’re going to stay in Hanoi you should definitely stay here."

"Fantastic staff. Couldn’t do enough to help. Even put credit on my phone from their personal bank account so I could phone the airline in the U.K. to chase a lost bag. What a fantastic example of excellent customer service "