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"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "

"Excellent service, location and the room too spacious, comfortable and clean, the hotel staff is friendly always try to help you in every request you have. The breakfast included is varied with good taste and very complete. The room toilet is very good the litter is too comfortable"

"Very polite and helpful front desk staff. They even escort me to my room. Quick check in and out. Big bed but the mattress is a little too soft for me. Clean and nice bathroom, quick Wi-Fi, kettle for hot water, small fridge, working safe box, available elevator., at the corner of the big road even in a small alley, free breakfast with basic food and drink. Price a little highher than others but acceptable. I'll give it a 5/5"

"Awesome staff. A great team. Especially Jimmy, Jenny, Grace, Lily are awesome. The entire team is very professional and very helpful. Excellent place to stay in Hanoi."

"Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall."

"Wonderful staff"

"An outstanding hotel. Friendly/helpful staff, excellent central location and good value given the quality of the hotel. Breakfast buffet covered all tastes with attentive service. Overall, I would highly recommend the Oriental Jade Hotel for couples and families alike."

"There are literally hundreds of hotels in Hanoi to choose from, each offering and promising ultimately the same. What sets Solaria apart from anywhere else is the level they go to to ensure your stay is comfortable, enjoyable and pleasurable. Every single member of staff went out of their way to know us, help us and recognise our needs .. often before we knew! Customer service is on a different level here and the hotel itself is gorgeous. The rooms are modern and large, the spa downstairs is a very welcome facility and offer an array of services at very reasonable prices and the rooftop bar is just heavenly! "

"A really beautiful boutique hotel set in a convenient location in the historic old quarter. The room was not large but we received an upgrade with a balcony. What stood out about the hotel is the tasteful and beautiful Vietnamese decor and the service which is top notch. The staff could not do enough to make our stay comfortable and enjoyable. Highly recommend."