Bamboo Hotels

"Yes easy and organized, everyone waiting for the tip and not a dollar, 5 or 10 bill .otherwise they will make a rude face."

"Everything was good."

"The stay was excellent after I arrived. The issues came beforehand. My flight was canceled the day I meant to arrive, and apparently there is a policy which cancels reservations if you show up late and do not give notice. When attempting to notify the resort, i was completely unable to reach anybody who could help, even after trying multiple phone numbers and email addresses. Responses ranged from "we can't help you, try this number" and giving me the same number I had just called to simply not picking up the phone. Emails myself and Expedia sent went completely unacknowledged, and this whole experience was incredibly stressful and significantly impacted my experience."

"Staff was awesome. Rooms were cleaned daily. Pleasantness of staff made the vacation outstanding. My husband and i have not been tk JA in 8 years. This experience is now going to be a yearly trip for us."

"Did not use the pool or spa."

"The room lacks amenities. A descent sets of pots n pans would be nice. Remove all broken pots n pans including aluminum trays from cupboards. Clean cupboards of droppings from roaches. Fix broken fridge door n spray paint rusty spots. The front n balcony doors needs some loving. A deep cleaning on all the surfaces in n on the property (washroom door n balcony doors) is much needed. Overall, its a great space, however, it has fallen into disrepair n requires care. "

"It’s was ok I have a relaxing time "

"They should have an elevator and be more organized but it wasn’t bad. Breakfast was good and its a great location "

"Do not trust the picture Expedia shows you. If you book the Lux room 1 bedroom, Honeymoon luxury the picture shows a couch and coffee table and room service does not come in room.t The room is really just a bed and a chair. The bed and chair are worn out and need to be replaced. The room description and pictures are listed wrong. The staff was excellent though. "