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Reviews of Hotel Palacio Guzmanes

3 out of 5
Hotel Palacio Guzmanes
Calle Trinidad, 4, Banos De La Encina, Jaen

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 59 reviews" "
Rating 8 - Good. 17 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole ambience was good. The building was spectacular. Staff were very helpful and attending. Overall it's definitely somewhere to stay and visit. We are returning later in the year, twice.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tiange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that made our short visit a memorable one.
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À taste of real Spain
Stayed 1 night in Aug 2023

10/10 Excellent

oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel . Very clean , friendly staff . I will repeat everytime I go to Bailen
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Stayed 1 night in Oct 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

10/10 Excellent

Kevin

Stayed 1 night in Jun 2022

8/10 Good

Laura

Stayed 1 night in Feb 2022

10/10 Excellent

Laura, Madrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con encanto y trato muy amable. Gran relación calidad precio.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of stairs unless you are on ground floor. Awesome view from deck. No close parking unless there is room in garage.
Stayed 1 night in May 2018

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unigue hotel in a unique village. Staff (Julian and Isabel) very helpful, great food, great setting. Very peaceful and beautiful.. Small car recommended to navigate "streets". No elevator, be prepared for stairs for most rooms. Would definitely stay again.

10/10 Excellent

Gordon, White Rock, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Near to the castle
All aspects of the stay were great. The gentleman who greeted us, helped park the car, made food recommendations, helped with our luggage and also spoke English was outstanding. Julian was a real asset to this hotel. The hotel owners are lucky to have him on staff.
Stayed 1 night in Sep 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite helpful staff
Response from General Manager on 28 Dec 2016
Feliz 2017

8/10 Good

andrew, paignton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely food
Despite our lack of spanish communication was achieved with humour and good grace. The food at evening meal was plentiful and delicious however breakfast was somewhat limited. Only coffee and bread and cakes. Worth visiting for the castle where we had a very comprehensive but totally not understood guided tour by a very knowledgeable lady. She tried very hard to explain but it turned into a Fawlty towers experience. Nevertheless very enjoyable. Visited at the end of season so the village was very quiet but pretty.

8/10 Good

Louise, Dublin

Liked: Cleanliness, staff & service
Great views
We found the hotel lovely, super location for a quiet night away, we had a family room with amazing views, we had a lovely meal on the terrace under the stars. We would highly recommend this hotel, staff very friendly.

10/10 Excellent

Nacho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen trato,habitaciones de capricho,buena comida,repetiremos
Stayed 1 night in Mar 2024

6/10 Okay

Angel

Travelled with partner
Disliked: Property conditions & facilities
En la ducha, no salía agua caliente, por lo demás, todo bien.
Stayed 1 night in Feb 2024

8/10 Good

Juan Carlos

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio muy cómodo y entrañable, genial !!! Para volver !!
Stayed 1 night in Jan 2024

10/10 Excellent

Tamara

Stayed 1 night in Jan 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service
El sitio es bonito, quizá necesitaría un arreglo en los baños pero en general bien
Stayed 1 night in Nov 2023

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel y muy buena situación.
Stayed 1 night in Nov 2023

10/10 Excellent

Federico A

Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Celia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación de obispo, con encanto
Stayed 1 night in Sep 2023

2/10 Terrible

Ricardo

Stayed 1 night in Sep 2023

8/10 Good

Juan M

Stayed 1 night in Jul 2023

8/10 Good

Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento cómodo, bien decorado con el conjunto donde se haya
Stayed 2 nights in Mar 2023

4/10 Poor

JUAN JOSÉ

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

8/10 Good

Javier Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato y la paz, junto a la perfecta ubicación. Bastante bien el restaurante, pero MEJORABLE, la relación calidad -precio
Stayed 1 night in Jan 2023

10/10 Excellent

Jesus Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen trato por parte de los trabajadores del Hotel. Especialmente la Empleada de Recepción y del Restaurante llamada Señorita Sandra, que en todo momento se mostró cordial, educada, amable, dándonos todo tipo de explicaciones sobre el hotel, el pueblo y zonas cercanas e interesantes para poder visitar.
Stayed 1 night in Jan 2023

10/10 Excellent

Ricardo

Stayed 1 night in Jan 2023

10/10 Excellent

jose manuel

Stayed 1 night in Dec 2022

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy rústico y agradable para estar en familia tranquilidad sobre todo el servicio de los camareros y de todo el personal del hotel
Stayed 2 nights in Jul 2022

10/10 Excellent

Teus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk authentiek hotel ; prachtige ‘room with view’
Prachtig oud hotel erg vriendelijke gastheer. van spaans diner en ontbijt genoten. Bed niet voor lange mensen.
Stayed 1 night in Apr 2022

8/10 Good

Hubert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

ENRIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar con encanto
Un ex-convento de clausura, muy bien conservado. Precioso si te gusta este tipo de alojamientos.
Stayed 1 night in Sep 2021

6/10 Okay

F. Javier

Liked: Cleanliness, room comfort
Disliked: Staff & service
El hotel está muy bien, pero el servicio, bastante dejado
Stayed 1 night in Jun 2021

6/10 Okay

VILCOQ

Liked: Cleanliness, staff & service, property conditions & facilities
Rapport qualité prix decevant
Situation et batisse exceptionnelles personnel charmant mais 10€ pour le garage pour 1 nuit pour la moto !! Et 52€ les 2 repas, à l'espagnol avec rien d exceptionnel !! Pendant notre périple nous avons payé bien moins cher l équivalent !!
Stayed 1 night in Aug 2020

10/10 Excellent

Linda, Zoersel

Liked: Cleanliness, staff & service
Supervriendelijk ontvangen. Zalig gegeten. Zoveel charme! Top!!!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros._ Buena ubicación , habitación confortable Trato amable en recepción Contra_ el parking estaba completo No hay ascender , por lo que, si alguna persona tiene algún impedimento físico le será inconveniente subir las escaleras
Stayed 1 night in Sep 2019

10/10 Excellent

Frode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming village hotel
Beautiful, and small hotel full of character and unique rooms. Fantastic view over the plains below, and situated right below the moorish citadel. The staff was very attentive, spoke English really well and gave excellent service. A perfect little village getaway for a couple of days. Great restaurant with AC and also service on the beautiful terrace
Stayed 2 nights in Jul 2019

2/10 Terrible

daniel

Liked: Staff & service
Disliked: Room comfort
je n'y reviendrait pas
Dommage de gacher autant de charme par autant de puanteur Il suffirait d"équiper les lavabos salle de bain de siphon........ L'odeur dégagée empêche carrément de dormir Je me suis rélevé à minuit pour boucher les évacuations d'eau et y en faire couler Comme beaucoup d'hôtel en Espagne l'isolation phonique est plus que perfectible
Stayed 1 night in Feb 2019

10/10 Excellent

Juanjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El trato del personal ha sido estupendo. Entorno privilegiado, bello y silencioso. Habitación amplia, cómoda y silenciosa.
Stayed 1 night in Dec 2018

4/10 Poor

viajero

Disliked: Property conditions & facilities
hotel incomodo personal bueno pero muy incomodo para todo desayuno ir a las habitaciones piscina pequeña y solo tres tumbonas
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo, fácil de aparcar por lo menos entre semana. Tiene una terraza con piscina buena para refrescarse. Vistas muy bonitas. Muy bien situado en el centro histórico. La atención del personal muy agradable.
Stayed 1 night in Jul 2018
Response from Teresa on 24 Aug 2018
Muchas gracias por su opinión, su satisfacción nos enorgullece .Esperamos volver a verles muy pronto .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal super agradable, la encargada del restaurante maravillosa, una profesional inmejorable
Stayed 1 night in May 2018