Bel-Ridge Hotels

"Room was clean and bed was comfortable. Sink was clogged, ice machine was broken, and they're clearly under construction. We got charged 75 dollars more than what I was quoted in my reservation and lady at the front desk was very rude to us when we went to grab a complimentary apple from the snack cart."

"Clean room and the view"

"We booked 3 of the exact same rooms at this property for $280/night and when we check-in, they told us one of the room can only accommodate 2 instead of 3 people so we need to make it work among ourselves because there is nothing they can do. After we went up to our rooms, 2 of them had wet carpet and cleaning supplies still in them. We had to wait another 20-30 min for them to finish up everything but our feet got wet from the wet carpet. They just said it will dry eventually. Later at night, the shower in the room that can only sleep 2 does not work so they switch us to another room where the shower did work but the toilet was broken. All they say is that there is nothing they can do until the next morning. When we check-out, they ran out of luggage storage space and basically told us to take our luggage somewhere else because there is nothing they can do. That's all we hear during our 2 night stay is "there is nothing we can do so you guys put up with it and make it work yourselves". Will not stay in any other Hilton in the future and I do not recommend staying there for anyone with their horrible attitude. "

"We liked the Breakfast/Coffee Shop and it was popular with the crowd. Limited, but equitable, Happy Hour menu at the Bar, includes a Burger and/or Beer/Drink option(s). Gym had high end equipment, the Pool, Sauna/Steam and Hot Tub were all really well maintained and equipped. The Museum was a great experience with some really cool pieces. Add a Billiard and shuffleboard table and Amenities get an A++. The rooms were spacious, water pressure was above average compared to most Hotels, "

"There are a few restaurants on the premises to choose from if you don't want to go out. The room was comfortable (LOVED the shower), fairly quiet, and the staff at the front desk were friendly and attentive. "

"For one I told them the first night I stayed there I wasn’t happy via text when they text me I didn’t hear anything tell check out time the shower stunk the beds uncomfortable didn’t get a good nights sleep. Driving up to the place I was instantly regretting my decision to stay there. The place was a dump you couldn’t tell the front from the back the parking lot looked really bad! Shady looking people hanging out in the parking lot, I felt uncomfortable leaving while the suns down. Hotels.com only showed the glamour pictures of the hotel. Wasn’t worth the money I paid. Do yourself a favor and stay at a motel 6. They didn’t wanna do a thing to compensate me or make it right not a thing!!!!"

"Great for a stay before an early flight. Shuttle was right on time and convenient. I wish they had a grab and go breakfast selection for early morning flights before their regular breakfast hours. Staff was friendly and courteous."

"N/a"

"Hot tub was dirty"