Search Apartments in Betws-Y-Coed

"The room was lovely. Bathroom needs to be cleaned better, our shower wasn’t running properly and all that was down to was cleaning the shower head which I did myself. The English breakfast seemed to upset mine and my partners stomach so we stuck to the pastries and cereal which they had a good choice of. The check in staff were professional and polite but could be more informative on what is available on site and help with directions. The two members of staff who truly were outstanding, friendly, polite and inviting were Linda on breakfast and Craig from the gym. Both of them were helpful, informative and very welcoming to guests,the young girls serving at breakfast were abrupt, ignorant and too busy having a chin wag to care for the customers. This is our second year of staying here and we love the location. The price we’ve paid, I guess we were just hoping to feel more like a guest than a chore. We’re hoping that if we come again next year it will be a more enjoyable experience. "

"The hotel is fairly basic, the rooms look a bit dated, there was a crack in my bath surround and some staining on the ceiling, but I believe the rooms are due for refurbishment shortly, so this is likely to improve. The parking is just over the road, and is free for as long as you're staying (you can come and go without registering again apparently). The hotel as a whole was clean and tidy. The food was good but a bit pricey in my opinion, but it is a touristy area, so base your expectations on that. The real stand-out was the staff, they are welcoming and clearly enjoy their jobs, and are a perfect example of Welsh hospitality. This is a good hotel as a base to explore Eryri"

"Clean room, good shower, a drying room, excellent breakfast and very helpful staff. Everything we needed for a walking weekend."

"Yes had what we wantedforbreakfast"

"The room what just what we needed and really clean! Close to the beach and promenade and pier, with in walking distance to quite a bit! Breakfast was lovely with plenty choice of both cold and hot! It was delicious! Staff were so helpful and friendly! We parked on the sea front, was a good price and easy to park, which made the stay easier! "

"Empty shower bottle in the shower. The remote had fungus growing on it. Had a lot of back and forth for this. One of the towel was torn. When I mentioned all this during check and the response was ‘ok’. I was hoping for a more emphatic response as I had paid for 2 rooms. "

"Breakfast was a good buffet, plenty of choice and replenished frequently. "

"We had a amazing stay at the Imperial Hotel. Very close to the beach, pier and town centre. The only thing I wish could be better is room service. "

"Property is a little dated, but made up with good swimming pool facilities which was clean and well maintained. "