Mexico City Hotel Guide - Biblioteca Benjamin Franklin hotels in Mexico City, Mexico.

"The shower was in really bad condition Floor tiles in the ahower dull of black mold Really uncomfortable Water flow from the shower really slow In general the washroom was not in a good shape "

"The hotel is functional. Period. Not so many amenities, the location it's good however rooms are outdated and in less than acceptable condition. Bed is comfortable, staff is nice and friendly in majority. Rooms are loud meaning you WILL hear what's happening next door. Cheap but again, you get what you pay for. They definitely have awesome photographers because rooms don't look like in the pictures. They are smaller. "

"Average and the rooms look their age "

"Excellent central location in Reforma. 15min walk to Centro/Chinatown. Breakfast has wonderful variety of food, Starbucks in hotel, OxxO, 7-11, pharmacy nearby as well as a great taco place across the street."

"The room itself had a nice view and balcony but there were scuffs everywhere, hole in the bathroom floor, and little flies in the shower when we got there. We paid extra for an upgrade and didn’t feel like much of an upgrade other than a better view. The bed was uncomfortable and pillows were terrible! We requested an extra pillow and we were told they did not have any. We decided to check out the rooftop finally since it was closed 2 days in a row for a private party and there were no propane tanks to turn on the fire pits and no one there to order a drink since again the rooftop was closed 2 days in a row of course both days of the weekend and rooftop being on the 14th floor which is the floor we were staying at, it was super loud the music was blasting could hear it to our room and all the drunk people screaming in the halls after the party while we were trying to sleep. We understand the noise of the city itself but to have to deal with drunk people and loud music down the hall 2 nights in a row that sucked! And on checkout day after paying late checkout we had the cleaning lady banging on our door at 12 when check out was at 1 and she stood at the door waiting for us until we left because someone else was checking in at 3. Overall the experience was not the best. It has potential it’s in a good location and has a great view of the city from the balcony with a beautiful rooftop but not much going on up their either."

"Clean room "

"Very nice place! Love it! I will stay there for my next trip."

"The hotel was nice based on cost and location. My one complaint is the cost of laundry and no option to do it yourself and that the pool and hot tub were closed for annual maintenance which was not noted on their website or our reservation. One of the main reasons I chose the hotel was for the rooftop pool! "

"A beautiful property, centrally located in Roma Norte area (highly recommended for a genuine, Mexican immersion experience!). Very helpful and friendly staff, great outdoor patio, fitness room is clean, well maintained (but sparsely equipped.) The Grand Suite is spectacular! Only downside is it takes a long time to get hot water."