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"Cute cabins, excellent location, everything you need."

"Friendly and helpful staff, clean and airy room, comfortable bed, and nice towels. The shower had excellent water pressure. They provide shampoo, conditioner and body wash, which all smelled nice. I would only suggest they oil the windows because the windows were a bit hard to slide open. The screens should be cleaned as well. Otherwise, it was super enjoyable and we will DEFINITELY return at our next visit 😊🐻"

"The service was very helpful "

"I have been to Big Bear many times and this stay was the best. Very unique property nice cleanly rooms and very quiet even though it sits on the Big Bear Blvd. Cold plunge, sauna, horseshoes, bean bag toss and a pool. Close proximity to the village for dinner and close to both ski resorts. Will definitely stay there again! "

"Parking is tight but overall great. No air conditioning but they did have fans. We took couple of our own fans and it worked fine. "

"Beds were comfortable and room was spacious. Right on the lake. Walking distance to Village, restaurants and entertainment . "

"We loved that there was a restaurant at the hotel. (Make sure to make a reservation a day or two before going.) The room was great. Gym was nice. Loved that there was a private beach. Pool and sauna were great. Amazing location (walking distance to The Village). We’ll be recommending this hotel to all our friends and family. Looking forward to our next stay here! "

"Very clean and the managemnt very responsive."

"Honestly i was very anxious for my stay, i had seen that there were bad reviews but only after the fact that i already made reservations, surprisingly i had an awesome time, the manager was super nice and welcoming as well as all of the other employees, she did let me know of the warm water not working in the building i was staying in, none the less i wanted to stay in the room so id have a kitchen, the room exceeded my expectations, it was very clean, they had utensils, dish ware and cooking ware. the private water front was so beautiful especially at night. the balcony was a definite plus too. they did have complimentary breakfast with items like juice, coffee, cereal, breakfast bars and a few other things. my stay was very affordable. Although it’s mid summer in california the weather was perfect, unfortunately there was no ac, and as a person who gets very hot easily, i would say the ac was not needed, i’ll definitely be returning and would recommend checking this place out for your next stay up in big bear. there were many fun activities that i was able to do in my 2 night stay, there are many things that are at walking distance or a very short car ride away, id recommend going to the alpine slide, going out for a kayaking experience, and/or checking out a fun spot called gold rush mining adventure."