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"Excellent. Will be recommending friends and family to stay at a Citizen whenever they are travelling "

"Great hotel and base to explore London. Would recommend "

"Great customer service. Well kept and extremely efficient staff. "

"Excellent hotel, cannot fault it any way, customer service from all staff brilliant, so welcoming and helpful in every way, regular guest, will never stay in any other hotel when visiting London @"

"Good location. Beds compy. "

"Modern technology - great coffee bar - comfortable bed and couch."

"Perfect! Can’t wait to go back! "

"Excellent beautiful property. Helpful and friendly staff."

"Great location, very clean, friendly staff. Great tube options making it very easy to get around. Direct tube from Heathrow to Covent Garden and its a short walk to hotel."