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Very comfortable bed, effective air conditioning throughout, spacious bathroom, lovely reception and serving staff. Excellent breakfast choice and attentive staff. We would stay here again.
Modern, clean and nice hotel. It is far from the historic city center, transportation is limited, and area around and in our way to the city could be unsafe.
Due to airline delay we arrived one day later. Hotel manager refused to refund one day charge, which is his right, but is not nice. They refused to conpensate as by other means, say, a free breakfast, which is their right, but not nice. There is no coffemaker in the room, which is their right, but not nice.
Alexander
Stayed 9 nights in Jun 2023
6/10 Okay
debra
18 May 2023
debra
Stayed 2 nights in May 2023
10/10 Excellent
MARTIN
6 May 2023
MARTIN
Stayed 1 night in May 2023
Response from Cinzia F. - Front Office Manager on 16 May 2023
Dear Mr Martin,Thank you for your kind review.Kind regards,
Everything was good, big and comfortable bed. But breakfast (hot dishes) very poor... Also drinking water wasn't provided to the room on a daily basis.
Oksana
Stayed 5 nights in Apr 2023
Response from Cinzia F. - Front Office Manager on 1 May 2023
Dear Ms Oksana,Thank you for your stay and your review.Your opinion is very important, because it gives us the opportunity to improve our service.Kind regards
8/10 Good
rosalyn
27 Apr 2023
rosalyn
Stayed 1 night in Apr 2023
Response from Cinzia F. - Front Office Manager on 1 May 2023
Dear Rosalyn,thank you for your review.Kind regards,
Informed the hotel on late arrival as my flight was delayed; arrived at midnight to a very welcoming front desk staff. Great clean room, and breakfast. As an extra perk, the hotel offers free self service coffee and pastries from 5am until breakfast is served.
yair
Stayed 1 night in Apr 2023
Response from Cinzia F. - Front Office Manager on 1 May 2023
Der Mr Yair,Thank you very much for your stay and your kind words.Yours sincerely,
It was dirty place. It wasn't used any COVID measurement. Need to walk around 12-14 minutes with fast steps to visit center.The supermarket was far away to shop by walking.
Redona
Stayed 2 nights in Sep 2022
Response from Enea Micheli, Front Office Manager on 22 Sept 2022
Dear Redona,thanks for your review, it helps us improving our services. I'm very sorry for the issues you reported, I'll share them with our General Manager and Housekeeping Manager.Best regards,Enea Micheli, Front Office Manager
10/10 Excellent
Fabrizio, Teddington
2 Jul 2022
Fabrizio
Stayed 3 nights in Jun 2022
8/10 Good
Senada
2 Jun 2022
Liked: Property conditions & facilities
Senada
Stayed 1 night in May 2022
Response from Micheli, Front Office Manager on 3 Jun 2022
Dear Senada,
thanks for your review.
I hope to host you again in AC Hotel Brescia by Marriott.
Best regards,
Enea Micheli, Front Office Manager
Restaurant average. Good friendly service. Nice room - wooden floor but that’s Italia. Very clean and very good Covid précautions with signs and gel everywhere. The environs are very post industrial so not a sightseeing hotel but a good business place. Great wifi
Francis
Stayed 2 nights in Sep 2021
Response from Enea Micheli, Front Office Manager on 16 Sept 2021
Dear Mr. Francis,
thanks for your review. We hope to host you again soon in AC Hotel Brescia by Marriott, we are going to improve your opinion on our Restaurant.
Best regards,
Enea Micheli, Front Office Manager
Response from Enea Micheli, Front Office Manager on 13 Aug 2020
Dear Alina,
thanks for your review.
Can you provide us with more detailsa about your stay. Your comments are very important to improve our service.
Best regards,
Enea Micheli, Front Office Manager
Hotel is new good size rooms and bathroom. Location is bit drab. Being a chain name should put tea and coffee in rooms as this would be expected from overseas guests. Did not have breakfast but it look good.
Verified traveller
Stayed 1 night in Nov 2019
Response from Elena Raucci - Front Office on 9 Dec 2019
Dear Guest,
thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott.
Best regards,
Elena Raucci, Front Office
Service was great, reception staff very helpful. Room was comfortable enough, surroundings a bit industrial although it's not a long walk to the Old Town. Breakfast a bit minimal.
Theophilus
Stayed 1 night in Nov 2019
Response from Enea Micheli, Front Office Manager on 23 Nov 2019
Dear Teophilus,
thanks for your review.
I will share the comment about the breakfast with our GM.
I hope to host you again in AC Hotel Brescia by Marriott.
Best regards,
Enea Micheli, Front Office Manager
Definitely Marriott which I was looking for after weeks of non Marriott stays in Europe. Everything was there that you would expect just a few detractors keep it from being a great place to stay. The first was location. The neighborhood surrounding the property is industrial awaiting refit. The closest mall was shuttering a vast majority of their spaces.
Verified traveller
Stayed 3 nights in Aug 2019
Response from Enea Micheli, Front Office Manager on 12 Aug 2019
Dear Guest
Thanks for your review.
I hope to host you again in AC Hotel Brescia by Marriott and I hope that in the next months will start the public works that will improve the area.
Best regards,
Enea Micheli, Front Office Manager
It’s a nice business hotel. It’s a 15 min walk to the city center and train station.
The staff was friendly. The breakfast was nice with sweet and savory options. The room wasn’t very spacious but it was very clean and modern. The only thing I didnt like was that the internet connection was extremely slow. Overall it was a good stay!
Verified traveller
Stayed 2 nights in Jan 2019
Response from Enea Micheli, Front Office Manager on 24 Jan 2019
Dear Sir,
thanks for your review. We will work to improve the internet connection and we hope to host you again soon.
Best regards,
Enea Micheli, Front Office Manager
Nothing like other Marriott Hotel, Very ordinary, more like Travel Lodge in UK. Very basic.
Parkash
Stayed 2 nights in Aug 2018
Response from Enea Micheli on 19 Sept 2018
Dear Parkash
Thanks for the feedback.
I will discuss about it with our General Manager in order to improve the service.
Best regards,
Enea Micheli, Front Office Manager
Dear Mr Martin,
We are delighted to have been your chosen hotel during your recent stay in Brescia.
We appreciate your feedback.
We hope to still be chosen for your next stays in Brescia.
Best Regards
Elena Raucci
Front Office
Hotel and the room were fantastic. Not too far from the train station, however there is nothing really around the hotel so the hotel restaurant was our only choice for dinner. Although would stay here again. Wonderful, helpful staff.