Brown Thomas Flagship Store

The room was not pleasant or comfortable. It had nothing but two single beds which were past their best. There was no wardrobe, drawer of even a shelf to put clothes - nothing but a rail with some hangers. There was not even a chair to sit on. The cups in the room were not always replaced with clean ones and tea/coffee not replenished - guests should not have to request this service from reception themselves. The room is basically no better than a down market hostel and is far from the expectations of a four star rated establishment. Very disappointing accommodation, and the cost of my stay can absolutely not be justified. I would not recommended this hotel to anyone.

It was a 5 star experience from start to finish, the food was excellent the staff extremely helpful would recommend to my friends to stay here. My next time in Dublin I will be staying here and only here.

A lovely hotel! The staff were very welcoming and always had a smile ! Room was very nice with two large double beds. No shower curtain in the bathroom which was a bit odd ( and messy ) but hey that’s just a small thing. Breakfast was incredible ! One of the best hotel breakfasts I’ve ever had. Would love to go back and visit again