Hilton Garden Inn Dublin Custom House

Photo gallery for Hilton Garden Inn Dublin Custom House

Primary image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Garden Inn Dublin Custom House

Hilton Garden Inn Dublin Custom House

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Custom House Quay, Dublin, 1

Explore the area

  • Popular LocationEPIC The Irish Emigration Museum1 min walk
  • Popular LocationCustom House6 min walk
  • Popular LocationThe Convention Centre Dublin6 min walk
  • AirportDublin (DUB)18 min drive

Choose dates to view prices

About this area

Dublin

Hilton Garden Inn Dublin Custom House is located in City Centre Dublin, a neighbourhood in Dublin, and is near a metro station. EPIC The Irish Emigration Museum and 3Arena are cultural highlights, while Custom House is a notable landmark. Check out an event or a game at Croke Park, and consider making time for Dublin Zoo, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: George's Dock Station is 4 minutes on foot and Mayor Square - NCI Station is 4 minutes.

What's nearby

  • EPIC The Irish Emigration Museum - 1 min walk
  • Custom House - 6 min walk
  • The Convention Centre Dublin - 6 min walk
  • Trinity College - 8 min walk
  • Bord Gáis Energy Theatre - 10 min walk

Getting around

  • George's Dock Station - 4 min walk
  • Connolly Station - 7 min walk
  • Dublin Airport (DUB) - 18 min drive

About this property

Hilton Garden Inn Dublin Custom House

Eco-friendly Dublin hotel in City Centre Dublin, walk to Trinity College
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. All 324 soundproofed rooms provide free WiFi, free wired Internet and room service. Guests can appreciate conveniences such as fridges and electric kettles, and other amenities include premium bedding and LCD TVs.
Hilton Garden Inn Dublin Custom House offers 324 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 19.00 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 14-16 for adults and EUR 0-16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Polish
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – August 2018
  • Smoke-free property

Restaurants on site

  • Olys Bar and Restaurant

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 14 and EUR 16 for adults, and EUR 0 and EUR 16 for children (approximately)
  • Self-parking fee: EUR 19.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

Property is also known as

Dublin Custom
Dublin Jurys
Dublin Jurys Inn Custom House
Jurys Custom
Jurys Custom House
Jurys Custom House Dublin
Jurys Dublin Custom House
Jurys Inn Custom Dublin
Jurys Inn Custom House
Hilton Garden Inn Dublin Custom House Hotel
Hilton Garden Inn Custom House Hotel
Hilton Garden Inn Custom House
Hilton Dublin Custom House
Hilton Garden Inn Dublin Custom House Hotel
Hilton Garden Inn Dublin Custom House Dublin
Hilton Garden Inn Dublin Custom House Hotel Dublin

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 614 out of 964 reviews
5 - Excellent 64%
Rating 4 - Good. 278 out of 964 reviews
4 - Good 29%
Rating 3 - Okay. 48 out of 964 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 964 reviews
2 - Poor 1%
Rating 1 - Terrible. 13 out of 964 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot fault the hotel at all, room was lovely and clean, spacious and a great view of the river, hotel staff were also very accommodating and friendly. The location is very good too. The only minor issue was the staff at the bar didn’t really know what they were doing and we had to wait half an hour for drinks, and got passed from person to person. Just a minor inconvenience but other than that our stay was perfect!
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and efficient staff. Convenient to railway station and centre of town. Comfortable clean room.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly, reasonable walk to many Dublin attractions
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well-kept the people were very friendly my room was clean it was never older of food I would definitely go back Thank you Chris
Stayed 6 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Amenities, property conditions & facilities
Waited 20 minutes for my son’s food only to be told by waiter that my son’s food was not put in. He said it will take another 10 minutes. Waited another 20 and still no food. Manager had to intervene and talk to kitchen about our order.
Stayed 3 nights in Apr 2022