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"The only issue that I had during my stay was that housekeeping did not clean the bathroom! "

"This is our third stay at Riu (first was in 2023 & 2024). The first two stays were great. This time it was an extremely poor experience to the point we left a day early. The building needs updates, our AC was broken in our room and it took an act of god to have looked at, the wait staff appeared to struggle with what they needed to do their jobs. Normally the wait staff is prompt, this time, it was an overall struggle for wait staff to be consistent in providing decent service. We will not be back. Very disappointed. "

"Clean rooms and great staff!!"

"Room was extremely cold, called front desk 2x"

"Good base location. Pretty hotel lobby. Best part was the private beach. Nice little beach, with water pedal bikes you can borrow. Saw sea turtles and cool fish while on the bikes. the only complaint is that more chairs/umbrellas should be made available, even if for sale, we could never find any. Our room phone did not work and was never fixed and there was a weird fishy smell on our side of the hotel (it was not us lol), had to keep the windows open to air it out."

"meals are outrageously expensive , the locals are great!!!"

"Great location, nice property"

"Pool was small. The check-in was a nightmare. They did not have the room ready at the advertised check-in time. I had to wait 4hrs to get the room."

"Had an amazing stay, stayed in an ocean view room. Room was spacious and bed was very comfortable. "