Carlyle's House

Very close to train station that was easy to use

Well all the staff were absolutely brilliant, down to earth yet really welcoming, they seemed genuinely happy that we chose the hotel. I hate to feel that people are subservient to me, both my kid and I that visited, love to engage with people that take pride in their work but never want anyone to act in a subservient way merely because we pay to stay. Please make sure your staff continue to be happy for that makes us equally happy customers to mingle with chilled staff. The price range was a bit high for us though but the breakfast was really top quality, it really matters when the salami is proper salami and the ham is proper ham. The cheese wasn't that great but then with the price of cheddar I guess some substitute had to be found. The mini croissants were to die for, my 14 year old loved them, congrats to your suppliers. I just prefer my coffee, which I consider a treat in a hotel, as I take time to enjoy it there, to have it in a proper wide cup not a mug, as a mug restricts one's ability to savour the aroma. The cappuccino itself was really lovely. Again well done to your suppliers. Overall brilliant, well done to your staff, room very neat and super clean too, as ultimately they are the ones that make or break a place, for in this mad electronic led world it really is important we keep the decent human contact going. My son would live to return next time we visit London but at £180 for the night it was a bit dear for me. I shall look out for any deals thoug

Excellent in all respects. Unusual that housekeeping was not every day and/or as requested..thank you!