Castle Eden Hotels

"The room was spotless and all the staff were very courteous and helpful. A very enjoyable stay once again at the Copthorne Hotel "

"Reception staff friendly and efficient. Room was perfect"

"Lovely room overlooking the river. Very friendly welcome at reception. All staff in housekeeping and the hotel bar were exceptionally helpful and efficient. "

"Great stay! Had 2 rooms for our party and both rooms were extremely clean and comfy, with lovely toiletries, kettle, teas & coffees etc. Very comfy beds. The reception area is lovely and modern too. Every member of staff we encountered was really friendly and helpful, going above and beyond to make our stay great. We had breakfast at the hotel 2 out of 3 mornings we were staying and both times it was great - something delicious for each of us. Lovely buffet selection, hot drinks station and juice stations and great options on the hot menu too (including gluten free options like gluten free toast, omlettes, eggs etc) . Absolutely fantastic location near station, a car park, lots of restaurants and shops) Will definitely stay here again! "

"Great staff and great service, with special mention to Rebecca who went above and beyond with her friendly service."

"Clean beautiful Would stay again "

"Clean room and friendly staff "

"The cleanness the staff were amazing. Thank you"

"Staff are always so helpful and friendly. The breakfast is stand out "