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"Great location to the train station, lovely big room and comfortable bed, great facilities in the room."

"Attentive staff who made our stay special"

"All aspects of our stay were very good."

"Friendly staff. Clean room and comfy bed."

"Everything is excellent 👌 "

"Room spotless staff welcoming and friendly will return soon."

"The receptionists were lovely and kind "

"Everything thing was great apart from the breakfast. There were no plates, empty dishes & cold meal (eggs, mushrooms..etc)"

"We had a wonderful stay at The Grand, York. The rooms are big, beautifully maintained, and incredibly comfortable. The bed was excellent, and the shower was powerful and relaxing — exactly what you want after a long day. The food was very good, with great quality and variety, and the service throughout the hotel was outstanding. Every member of staff was happy, helpful, and genuinely welcoming, which made the stay feel extra special. The spa was absolutely amazing — a real highlight and perfect for unwinding. Overall, a fantastic hotel that combines comfort, great service, and luxury in a brilliant location. Highly recommended."