In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Days Inn by Wyndham Charlottesville/University Area

2 out of 5
Days Inn by Wyndham Charlottesville/University Area
1610 Emmet St N, Charlottesville, VA

Reviews

7.4

Good

Rating 10 - Excellent. 322 out of 1011 reviews" "
Rating 8 - Good. 312 out of 1011 reviews" "
Rating 6 - Okay. 184 out of 1011 reviews" "
Rating 4 - Poor. 116 out of 1011 reviews" "
Rating 2 - Terrible. 77 out of 1011 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kwang

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facility just seems run down. I expected that there is a minimum quality with brand name Day’s Inn, but only thing that resembled Day’s Inn was the facade with Day’s Inn logo. Front desk staff was very helpful, patient & quick to resolve problems. But there is so much the on site staff can do. I stayed in a semi-basement room. I wouldn’t recommend these rooms. There were bugs and general dilapidation of the room & facility. The phone to the front desk was not working. When we checked in room had a strong smell of pine sol, wet floor & puddle of water. It seemed like they poured pine sol water and did a quick wipe down. Breakfast featured frozen omelet, yes frozen omelet, which took a while to thaw in u-wave oven and still pretty bad. Would give one star & rating of 3.
Stayed 1 night in May 2024

6/10 Okay

Mark, Warrenton

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
They gave me a smoking room. It was so late and I was so tired I took it. There’s a lot going on in back of the hotel late at night. A motorcades being smoked, etc. if I had my wife or family I would be careful about staying there. But room was clean and bed comfortable. Just had to deal with faint smell of smoking.
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Mark,We appreciate your feedback on our clean and comfortable rooms. We apologize for any inconvenience caused by the smoking smell in your room and the activity outside. We recommend reaching out to our management team for any future room preferences to ensure a more enjoyable stay.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in May 2024
Response from Manager on 25 May 2024
Hello John,We are delighted to hear you had a pleasant experience during your stay with us. If there is anything else we can assist you with, please feel free to reach out to us directly. Thank you for choosing our hotel for your accommodation needs.

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was easy and staff was very helpful. Requested a first floor room and things were changed quickly.
Stayed 1 night in May 2024
Response from Manager on 24 May 2024
Hello paul,We are pleased to hear that you had a smooth check-in process and that our staff provided helpful service. It is great to know that your room request was accommodated promptly. Your comfort and satisfaction are our top priorities, and we appreciate your feedback.

10/10 Excellent

Ramiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service r
Stayed 1 night in May 2024
Response from Manager on 24 May 2024
Hello Ramiro,Thank you for taking the time to share your experience with us. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Tambra

Liked: Staff & service, property conditions & facilities
It was ok
Stayed 1 night in Apr 2024
Response from Manager on 23 May 2024
Hello Tambra, We appreciate you taking the time to share your feedback with us. Our team is always working to improve and provide the best experience for our guests. Thank you for staying with us, and we hope to welcome you back in the future.

6/10 Okay

Heather

Liked: Staff & service
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Heather, We're sorry to hear you didn't have a perfect experience with us. If there are any specifics you'd like to share, please reach out to us directly so we can address them accordingly.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping and front desk excellent and friendly.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Natalia,We are delighted to hear that you found our housekeeping and front desk staff to be excellent and friendly during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another wonderful experience.

8/10 Good

Christine

Travelled with family and small children
Liked: Cleanliness
Beds a little uncomfortable and bathroom a little small, but other than that it was a pleasant stay.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Christine,Thank you for sharing your feedback with us. We appreciate your kind words about your stay overall. Should you visit again, feel free to contact us for any special requests to enhance your comfort during your stay.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in May 2024
Response from Manager on 19 May 2024
Hello Richard,We are thrilled to hear that you enjoyed your stay with us! Please feel free to reach out to our management team with any further feedback you may have. Your satisfaction is our top priority.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Julia,We are delighted to hear that you had an amazing experience at our hotel! Your positive feedback is truly appreciated. If you have any future stays planned, we look forward to welcoming you back for another wonderful visit.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff friendly. The beds were noisy
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Steven, Thank you for sharing your feedback with us. We are pleased to hear that you found our property clean and our staff friendly. We appreciate your comments regarding the beds and will take them into consideration for future improvements.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Darlene,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another great experience!

4/10 Poor

Jill

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean, there is no closet. the drapes don't close enough to block out the outside light.
Stayed 6 nights in May 2024
Response from Manager on 17 May 2024
Hello Jill, Thank you for sharing your feedback with us. We appreciate your insights and will pass them along to our management team for review. We aim to continuously improve our services and hope to welcome you back for a future stay.

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
O.k. Stay. I enjoyed the gym and the breakfast.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Richard, We appreciate your positive feedback on our gym and breakfast offerings. Our team is pleased to hear you had an enjoyable stay with us. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, we hope to welcome you back in the future.

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was fine except for having a rat run across my feet while getting ice. The rat traps are not best look.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Christopher,We appreciate your feedback regarding your recent stay. We take cleanliness and pest control seriously, and we will address this matter with our team. Your comments help us improve our services for all guests.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in May 2024
Response from Manager on 10 May 2024
Hello Jose,We are delighted to hear that you enjoyed our hotel's convenient location. Your feedback is valuable to us. We appreciate your kind words and hope to welcome you back soon for another great stay!

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay. It was a quiet two days.
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Perry,We're delighted to hear you enjoyed your peaceful visit with us. Thank you for choosing our hotel for your stay.

6/10 Okay

Laura

Business traveller
Outside the property was noisy all night. All of the doors are external and there is no elevator to the second floor.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Laura,Thank you for sharing your feedback with us. Your comments are valuable for us to improve our services in the future. Our team is constantly working to provide a comfortable stay for all our guests. We hope to welcome you back for a better experience next time.

8/10 Good

Tytiana

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Tytiana, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Yolanda

Travelled with partner
The property is okay. There is no elevator for handicap so you need to request main floor room if you have big suitcase to carry.
Stayed 2 nights in May 2024
Response from Manager on 6 May 2024
Hello Yolanda,We appreciate your feedback regarding the availability of elevators at our property. For any specific room requests or assistance, feel free to reach out to our team in advance of your stay. Your comfort and convenience are important to us.

4/10 Poor

Tambra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room wasn’t the cleanest and the mirror fell off the bathroom door and shattered in the floor cut my leg nothing serious but wasn’t very stable nor safe. 2 condoms behind the bed and felt like something was crawling on me while I was asleep.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Tambra, We're sorry to learn about your experience and appreciate the feedback provided. Your concerns will be shared with the relevant departments for further review and improvement to ensure the safety and comfort of our guests. Thank you for bringing this to our attention.

10/10 Excellent

Andrew

Travelled with family
Nothing
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Andrew, We appreciate you taking the time to share feedback from your recent stay. Should you wish to further discuss your experience, our management team is available to address any concerns you may have. Your insight is valuable to us as we continuously strive to improve our services.

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a dirty and run down property. The room was outdated smelled like stale smoke and the cleaning service was leaving as we were arriving and there was no dirty laundry in the bag. No elevator, outdoor access only, and appears to be a transient hangout. Not safe, we did not stay. Expedia should not be recommending this property.
Stayed 2 nights in May 2024
Response from Manager on 7 May 2024
Hello Stacey, Thank you for sharing your feedback with us. We take all guest comments seriously and will address these concerns with the appropriate departments. We strive to provide a comfortable and safe environment for all our guests. Your experience does not reflect our usual standards, and we apologize for any inconvenience caused. Please feel free to reach out to management directly to discuss your concerns further.

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Jose,We're delighted to hear that you found our hotel clean! Your satisfaction is our top priority. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon.

6/10 Okay

JONATHAN

Cramped/congested location with several motels bunched on one lot. Parking and foot access to the majority of the rooms is poor. Friendly staff eager to please, however, our initially assigned room had not been cleaned. The room we stayed in was clean and comfortable .
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello JONATHAN,We appreciate you taking the time to share your feedback with us. Our team is dedicated to providing a comfortable and clean experience for all our guests. Please feel free to reach out to our management team directly to address any further concerns you may have. Thank you for choosing to stay with us.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms were barebones; they were clean. As far as I am concerned, the room was perfect in terms of what I was looking for. A comfortable bed, basic cable TV, and, good working bathroom facilities. Hard pressed I would only say that I wish I could have completely darkened the room at night as the outside lights were a bit annoying.
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello David,We appreciate your feedback and are glad to hear you found the room clean and suitable for your needs. We will take your comment about darkening the room into consideration for future improvements. Thank you for choosing to stay with us.

10/10 Excellent

KIRK W., Washington

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations, staff and close proximity to UVA were excellent. I would stay there again.
Stayed 3 nights in Apr 2024
Response from Manager on 28 Apr 2024
Hello KIRK W.,We are pleased to hear that you enjoyed our accommodations, staff, and location near UVA. It was a pleasure hosting you, and we look forward to welcoming you back in the future.

4/10 Poor

Shelley, Arden

Liked: Cleanliness, amenities
Its an okay place for a night. But the first room I was put into had not been cleaned after the last guest (at 5:50 PM).
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Shelley,We appreciate you sharing your experience and apologize for any inconvenience caused. Our housekeeping team usually ensures all rooms are thoroughly cleaned before check-in times. Your feedback will be addressed to prevent similar occurrences in the future. Thank you for bringing this to our attention.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little hesitant once we got there and realized all the rooms were on the outside of the hotel but the rooms were so nice, clean and staff was amazing.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Jessica,We appreciate your feedback on our hotel rooms and staff. Your satisfaction is important to us, and we are thrilled to hear that you found the rooms clean and our staff amazing during your stay. We strive to provide a comfortable and welcoming experience for all our guests.

10/10 Excellent

Jamilah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great..!
Stayed 1 night in Apr 2024
Response from Manager on 24 Apr 2024
Hello Jamilah,I appreciate you taking the time to share your feedback with us. We encourage you to reach out to our management team directly to further discuss any concerns you may have regarding your recent stay. Your input is valued as we continually strive to enhance our guests' experiences.

8/10 Good

Clint, Houston

Business traveller
Liked: Cleanliness, staff & service
I was pleasantly surprised. I am not a big fan of these foreign owned properties but this one was well kept,the rooms were clean and the rooms were nice .......
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Clint,Thank you for taking the time to share your experience with us. We're glad to hear that you found our property well-kept and your room clean and nice. We strive to provide a comfortable stay for all our guests. Your feedback is greatly appreciated.

4/10 Poor

John, Virginia Beach

Disliked: Cleanliness, property conditions & facilities
Dirty sheets with stains. Dead bug on wall.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello John,We're sorry to hear about your experience and appreciate your feedback. Please feel free to reach out to our management for further assistance with your concerns.

6/10 Okay

Jim

Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Jim, We appreciate you choosing our hotel for your stay! If you have any feedback to share about your experience, please don't hesitate to contact us so we can address any concerns and improve our services. We hope to welcome you back in the future!

6/10 Okay

keri

Stayed 3 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello keri,We appreciate you choosing our hotel for your recent stay. We hope you had a pleasant experience overall. If there is anything specific you would like us to address, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Nathan

Liked: Staff & service, property conditions & facilities
The area & Surrounding Stores
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Nathan,We appreciate your feedback regarding the surrounding stores in the area. Our hotel strives to provide convenient access to local amenities for our guests' convenience. If you have any further concerns or suggestions, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us.

8/10 Good

Stephen

Stayed 1 night in Apr 2024
Response from Manager on 8 May 2024
Hello Stephen, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Trinity

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Manager on 28 Apr 2024
Hello Trinity,We are delighted to hear that you had a fantastic experience at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Krista,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have so we can ensure a better experience next time.

2/10 Terrible

Keshav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Keshav,We regret to hear about your experience. Please contact us directly to discuss any concerns you may have encountered during your stay. We value your feedback and strive to provide exceptional service to all our guests.

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and clean
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Kelsey,We are delighted to hear that you enjoyed your stay with us and found our hotel to be clean. Your feedback is valuable to us, and we hope to welcome you back in the future for another pleasant experience.

8/10 Good

Ralph, Waldorf

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn’t a fan of my room which was located right beside the steps and close to the road so I hear every dang car that drove by that night.
Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Ralph,We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable, and we will share your comments with the team for future improvements. We hope you will consider staying with us again for a better experience.

10/10 Excellent

Sergio

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Sergio,We are pleased to hear that you had a wonderful experience at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another exceptional stay!

10/10 Excellent

Jeffery, Far Rockaway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice play to stay. An affordable option
Stayed 5 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello Jeffery,We're pleased to hear you found our hotel to be a nice place to stay and offer affordable rates. Feel free to contact our management for any further assistance.

10/10 Excellent

RAJESH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello RAJESH,We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

2/10 Terrible

Lola

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean at all
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Lola, We appreciate your feedback and regret to hear about your experience. It is essential to us that our guests feel comfortable and have a pleasant stay. Your concerns will be shared with our team for further review and improvement. Feel free to contact our management team directly for any further assistance.

2/10 Terrible

Brian

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Brian,We appreciate you taking the time to review your recent stay. If there were any specific concerns you'd like to share with us, please don't hesitate to reach out so we can address them accordingly. Your satisfaction is our top priority.

10/10 Excellent

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Rico,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

10/10 Excellent

Logan

Nice room
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello Logan,Thank you for your feedback regarding our room. We strive to provide our guests with a comfortable and pleasant stay. We appreciate your positive comments and hope to welcome you back in the future for another great experience.

10/10 Excellent

Kathy

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Kathy,We are thrilled to hear that you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to reach out. We hope to welcome you back soon for another fantastic experience!