"The breakfast was great each morning. Staff were helpful and were always polite and kind. The room was clean and the view of the Thames River was always mesmerizing."
"We absolutely loved our stay! The manager and all staff were so friendly. The small riches : fresh water (and bottles) on each floor, the business salon with tea and coffee, and the amenities cupboard!
The only thing that was needed : a plug in the washroom . Clearly a man designed it - no where to dry your hair .. we had to use the plug for the kettle. "
"Fantastic hotel and location, rooftop bar is comfortable with a DJ playing, the staff were excellent in every department.
Food was great too.
Room was clean and well stocked."
"Terrible. No water, no plugs by the bed, a shower door that sounds like it’s going to fall over and break.
This is a never been renovated Sofitel. Do not Stay here.
Staff were completely blank. Could not even get a basic necessity like water delivered. Waited an hour and had to walk to reception. "