Balcony view
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Reviews of The Victory at Mersea

4 out of 5
The Victory at Mersea
92 Coast Road, West Mersea, Colchester, England

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 178 reviews" "
Rating 8 - Good. 59 out of 178 reviews" "
Rating 6 - Okay. 25 out of 178 reviews" "
Rating 4 - Poor. 12 out of 178 reviews" "
Rating 2 - Terrible. 1 out of 178 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brecht

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, great breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Hollie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Terry-Mandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely river views from our balcony room. We had stayed here years ago but I don’t remember the rooms being so small, I think they’ve all been refurbished and are all small now although they do have good size bathrooms. It was fine for one night but wouldn’t want to stay longer in such a small room. Food was good and plentiful (we really wouldn’t have ordered a starter had we known!)
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly & helpful. Fantastic food & drink. Comfortable bed, nice room & a good shower..
Stayed 1 night in Feb 2024

8/10 Good

James

Stayed 1 night in Jan 2024

10/10 Excellent

Joy

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relaxing break
Very welcoming,caring and helpful staff. Menu and food very good indeed.
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mersea Island weekend
I booked an accessible room as my wife uses a wheelchair but can walk short distances with 2 walking sticks. We found the Garden Room No. 7 was ideal for our purposes. They were flexible regarding breakfast items and were happy to accommodate variations on the listed menu.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023

4/10 Poor

Alan

Travelled with partner
Disliked: Staff & service
Nobody to check in terrible meal no apologies lack of menu no staff nobody there when we left to ask about stay
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Dear Alan, I am sorry to hear of your complaint, could you please let me know what you had to eat and also when you left the Victory as we always have a member of staff on site

10/10 Excellent

ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very clean rooms, lovely views over West Mersea from balcony. Had fish and chips in restaurant and was lovely. Breakfast was also 10/10.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well equiped, food and service was excellent at dinner and huge cooked breakfast served by Kim who is very professional at this, many thanks
Stayed 1 night in Oct 2023

4/10 Poor

Dawn

Business traveller
Should be room only not advertise for bed and brea
Disappointing that you pay for bed and breakfast yet you cant actually get breakfast when your there.
Stayed 2 nights in Oct 2023
Response from Victory Manager on 4 Oct 2023
Dear Dawn, We are sorry to receive this 4/10 review. All of our rooms come with breakfast which is served daily from 830am-1030am we understand that sometimes our guests may wish to leave a little earlier than this and are always happy to prepare some breakfast items that can be enjoyed to take away on request.

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities, room comfort
Overnight stay
I found the hotel comfortable with friendly staff who were obliging. Its a striking building with nice views. We only stayed one night, we were attending a friends wedding. The rooms are modern and fresh looking if not a little overpriced. I realise this is essex and tjere aren't many options on Mersea but £140 per night is high. I guess if we all pay it it will not change. The breakfast was delicious and again the staff were obliging. The tables in the restaurant are tacky to the touch and i noticed one staff member spraying some kind of chemical all over the table then wiped it off with paper, it was a bit over the top and would be better if it was rinsed off with water....no more sticky tables. Anyway overall a great night.
Stayed 1 night in Sep 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Caroline

Disliked: Room comfort
Disappointing.....
Unfortunately we didnt sleep very well, the bed was uncomfortable, the room was hot, (it didnt help that the towel rail was on full blast). A fan in the room would have helped. The bathroom mirror light & extractor fan didnt work & needs attention. People smoking outside directly below us, so the smell of cigarette smoke wafted up to our room, l realise not much can be done about that. On a positive note the full english breakfast was delicious.
Stayed 2 nights in Sep 2023

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our twin-room was not good
I'm sure there are much nicer rooms at the Victory, but, unfortunately for us, they were not available. We requested a double room, but were given a twin room as it was the only one available. The carpet on the floor was very dirty and stained. The beds were tiny and on opposite sides of the room. The lamp-shade was tatty. It was cold and raining when we stayed, so we looked for heating. The option was a plug-in electric heater, but the legs had come off, so we had to balance the heater precariously on the feet. The bathroom door handle came off in my hand. The sink was grubby. The shower temperature wasn't consistent. The toilet seat did not fit the toilet. The breakfast was OK and the staff were friendly, but the room we stayed in needs a lot of attention.
Stayed 1 night in Jul 2023

4/10 Poor

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was so small there was no room for bedside tables and the bathroom was very small with inadequate lighting. Two friends stayed in single rooms which were bigger than our so-called double. This room should never be sold as a double room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brillant staff so friendly
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Excellent staff and food
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeff

Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bank Holiday Sunday
Popped down bank holiday Sunday weather was fab, checked in all on time, room lovely and clean. Beds comfortable and a lovely full english breakfast before our departure
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done Peter the Manager he works very hard and makes you feel welcome.
Stayed 1 night in Apr 2023

2/10 Terrible

Nina

Stayed 2 nights in Feb 2023

6/10 Okay

Judith

Disliked: Room comfort
A little disappointing
Was a tad disappointing in that we slept very poorly. The dinner the night before seemed to have been warmed in a microwave as our cod has soft wet batter. The staff were friendly and we had a nice hot shower.
Stayed 1 night in Dec 2022

10/10 Excellent

S g

Stayed 1 night in Nov 2022

8/10 Good

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but pleasant stay
The room was quite small with only a double bed but it was very clean and tidy, the en-suite was modern, clean and big enough but could have done with an extractor fan. Staff were friendly and helpful. The batter was burnt in the evening meal but otherwise food was good. Plenty of tea/coffee facilities in the room with decent sized cups (unusual for recent hotel stays) with extra tea, coffee etc on a table in the hall outside the room. Room was a bit stuffy during the night so had to open the balcony door - balcony shared with two other rooms but fortunately they were unoccupied that night. Free parking at the front of the building.
Stayed 1 night in Oct 2022

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff seafront position lovely room. Food delicious x
Stayed 1 night in Jun 2022

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and hotel
Easy check in, very helpful staff, evening meal good, breakfast excellent. Don’t think radiator in bedroom was working but had enjoyable stay.
View from balcony
Stayed 1 night in Jan 2022

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing stay this time
Have stayed here many times before but on this occasion the room was so cold which made sleeping and general room comfort not very pleasant. Also the room was not cleaned or maintained during the stay which the price did not reflect this. With this in mind had planned to stay again this week but have booked elsewhere. On a positive note the service and food at breakfast and supper was awesome.
Stayed 3 nights in Nov 2021

10/10 Excellent

Kirstey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

G

Liked: Property conditions & facilities, room comfort
Nice rooms over a Pub
Stayed in the superior suite which was nice, the cleanliness was also up to a good standard. Slept well, in nice white bed linen.
Stayed 1 night in Jul 2021

8/10 Good

Holly and Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay - a warm welcome on arrival and a lovely spacious room (room 5). The only down side was that kitchen fans were on under or by our room until 10pm ish and then again from 8am ish. This was balanced out by the fact that we had a small private balcony with a lovely side sea view. Room was very comfy, staff all lovely …
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Gary

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jun 2021
Response from lisa on 30 Jun 2021
Hello anonymous, Thank you for your feedback and we hope to see you again soon Lisa & The Team Victory

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
Very pleasant nice balcony room with sea view
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose your room!
This is a very nice pub that has had an expensive make over. The staff are friendly and work hard to try to ensure good service. When I booked the only room with outside space that was available was the suite which is spacious and has a modern bathroom with bath. However, the outside space was a large terrace that over looked the children’s playground and outside tables. Not a problem. The problem was the smell of cooking as the kitchens were just underneath our room. There were bins there as well but a member of staff moved them when I complained. As you will see from the photo the view was somewhat obstructed by the banks of solar panels on the roof to our left. None of this should deter anyone from staying at this pub just don’t pay the extra for the suite/ room 5! We ate here on our second night and the food was fine with good service.
View from the balcony.
Stayed 2 nights in Aug 2020

4/10 Poor

Stuart

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice enough place, just be warned if you eat here.
Room was nice but not clean, didn’t check draws before putting clothes in, they were covered in dust when we took them out. The whole room could of done with some TLC. The staff were friendly enough. It must be difficult getting back up and running post lockdown and maybe they still have cleaners furloughed. But this was no excuse for the restaurant, after ordering the 1st alarm bell sounded, most of the unattended plates were unfinished, in hope more than expectation we thought the portion size might be the reason. The 2nd bell sounded as the young lady cleared 2 tables and returned to wipe them over with the same cloth and no disinfectant of any sort, which was concerning in these COVID days. This was enough for my partner to want leave, unfortunately I persuaded her to stay. Then the meal arrived, which will live long in the memory. The burger was worse than any football burger I’ve ever seen and I’ve seen some pretty bad ones knocked up over the years. The chips I can only presume were from plates of other patrons that also couldn’t eat them, but they must of been warmer when they had them. The garlic bread, may of been in the same kitchen as some garlic but doubt they came into contact and it also avoided the grill as it was literally bread and I felt pity for the sad looking onion rings. We took1 bite and left. It tasted as bad as it looked. The only other place we could get something at the time was Cowabunga pizza, which was really good as pizza go. Give it a go🍕
Stayed 2 nights in Aug 2020

8/10 Good

Viv, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia say its 2pm check in, and the hotel say 3, the hotel was lovely, and the staff were friendly and helpful
Stayed 1 night in Aug 2020

8/10 Good

Alex, Harpenden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms new, very clean, and in good condition. It is a pub so expect a bit of noise until close, you do get the benefit of a drink without having to drive. Close to the main oyster restaurants and the beach.
Stayed 2 nights in Mar 2020

8/10 Good

Rob

Stayed 2 nights in Mar 2020

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from frankie on 1 Mar 2020
thank you for your review

8/10 Good

Rick, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service
Nice bar, very friendly staff, room 1 was spacious, comfortable and has a huge bath. We didn't eat at the Victory because the main reason for our visit was to eat at the Oyster Bar directly across the road...which was fantastic...
Stayed 1 night in Feb 2020
Response from frankie on 1 Mar 2020
thank you for your review

10/10 Excellent

BarryJ, Braughing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room was excellent the staff were friendly we had the full English breakfast which was great, a great location
Stayed 1 night in Feb 2020
Response from frankie on 24 Feb 2020
thank you for taking time out to give a lovely review we hope you visit us again soon thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from frankie on 24 Feb 2020
thank you for your review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from frankie on 24 Feb 2020
thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from frankie on 14 Feb 2020
thank you

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from frankie on 14 Feb 2020
thank you