Is SMARTY Cologne City Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

What time is check-in at SMARTY Cologne City Center?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at SMARTY Cologne City Center?

Checkout is at 11 AM. Late checkout is available for EUR 10 (subject to availability).

Where is SMARTY Cologne City Center located?

Located in Innenstadt, this hotel is 0.3 mi (0.5 km) from Volkstheater Millowitsch and 1.4 mi (2.2 km) from Cologne Cathedral. Neumarkt and University of Cologne are also within 10 minutes. Zuelpicher Platz U-Bahn is only a 4-minute walk and Rudolfplatz U-Bahn is 5 minutes.

SMARTY Cologne City Center Reviews, Deals & Photos 2025

About the area

Located in Innenstadt, a neighbourhood in Cologne, SMARTY Cologne City Center is near a metro station. Chocolate Museum and Musical Dome are cultural highlights, while Cologne Cathedral is a notable landmark. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion.

Visit our Cologne travel guide

6/10 Okay

Anita

27 Mar 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Es war leider sehr dreckig, wir mussten erstmal selber putzen um das Bad usw. benutzen zu können. Top Lage, nah an der Innenstadt, Kiosk um die Ecke, ruhig. Günstiger Preis, für die unterbringung angebracht. Das Personal war freundlich, check in und out verliefen reibungslos und schnell.

Stayed 2 nights in Mar 2022

2/10 Terrible

Verified traveller

4 Feb 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Ich war noch nie in so einem schlechten Hotel wie in diesem , Hotel darf das nicht mal genannt werden . Alles alt fühlt sich man wäre in 1990, nicht empfehlenswert !! Aber das Personal war sehr sehr freundlich !

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

5 Mar 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hat mir nicht gefallen......... Ich wurde nicht wieder dahin wollen. Ist nicht zu empfehlen

Stayed 3 nights in Feb 2020

2/10 Terrible

Maximiliane

3 Apr 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Die Flure sind extrem verdreckt! Sehr unangenehmer Geruch auf dem Zimmer. Hat nichts mit den Fotos gemeinsam. Badezimmer hat gestunken. Es war so unangenehm, dass wir unseren Besuch abgebrochen haben und wieder abgereist sind. Extrem schlechter Check-out - keinerlei Erklärungen. Für den Check-in mussten wir erst jemanden anrufen, um das Gebäude zu betreten, danach war der self-checkin einfach.

Stayed 1 night in Mar 2022

4/10 Poor

Malin

2 May 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Die Students Residence, in der wir geschlafen haben, hatte eine sehr gute Lage (Schaafenstraße quasi nebenan, Innenstadt 10 Minuten zu Fuß). Was es für uns wirklich runtergezogen hat, waren die Sauberkeit und Ausstattung: total staubig, nicht nur alle Oberflächen im gesamten Apartment (und es war nicht besonders groß), sondern auch die Polster der beiden Stühle im Zimmer und des Kopfteils des Bettes. Ekelhaft. Man konnte einfach sehen, dass mehrere Wochen (mindestens) nicht geputzt wurde. Der Boden hat total geklebt, weshalb wir die Schuhe angelassen haben, der Toilettendeckel hatte auch schon bessere Tage gesehen, da er einfach nur noch auf der Schüssel lag, ohne befestigt zu sein (haben es versucht, aber nichts zu machen). Es gab nur 2 große Handtücher und als uns die Papiere für die Hände ausgegangen sind, mussten wir ein wenig improvisieren. Mein persönliches Manko ist auch die zu weiche Matratze, aber da ist jeder verschieden. Ansonsten von der Lage her eigentlich super, der Service war auch gut und freundlich (uns haben die Kopfkissenbezüge gefehlt und wurden schnell bezogen) und der Preis wäre auch in Ordnung gewesen, wenn Sauberkeit, Ausstattung und deren Zustand besser gewesen wären. So war es für ein Wochenende auszuhalten, aber ich werde beim nächsten mal ein anderes Hotel nehmen.

Stayed 2 nights in Apr 2022

4/10 Poor

Vincent-John

2 Mar 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

8 Nov 2021

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Für einen Trip mit Freunden okay!

Stayed 1 night in Nov 2021

4/10 Poor

Smarth

30 Sept 2021

Liked: Staff & service

Disliked: Property conditions & facilities

The pictures are really misleading. The property can barely be used as some place where you just sleep during the nights. The rooms are nowhere close to as nice as shown in the pictures. They are old, with all kinds of stains of the walls, the washroom is decent. Overall the area is extremely tiny. Its not worth the price IMO.

Stayed 2 nights in Sep 2021

4/10 Poor

MWR

3 Jul 2021

Disliked: Staff & service, room comfort

Disappointed... Very bad service

When we came to the hotel, the front door was locked, lights inside where off and on a printed paper on the front door was written that the hotel operation is currently discontinued. We were shocked because we didn't know this 2 days ago while booking. Ringing the doorbell didn't help. Just after 2 times calling a number of the security company someone answered, but give us a wrong Pincode to enter. After 25 minutes someone who lives in the building helped us to open the front door. After opening the front door, there were a lot of problems during check in (45 minutes) and a few hours later to enter the room, because the card to enter the room was not working. From the moment I called for help till the moment someone came to help and I finally could enter our room, approximately 90 minutes passed. The table in the room is sticky if you touch it, the room was a bit dusty like it is not cleaned properly. And in the night when we went to sleep, there were also some hairs in bed....ieuw... The time we lost, the stress and the total disappointment of the service of the hotel was too much. Sorry, but I will not advise this place to my friends.

Stayed 1 night in Jun 2021

4/10 Poor

Privat, Bayern

12 Oct 2020

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Das Personal war sehr freundlich und bemüht. Das Zimmer war sauber. Späte Anreise war möglich, Schlüssel musste an einem anderen Hotel geholt werden - unübersichtlich wenn man sich in der Stadt nicht auskennt, insgesamt 30 min Fußmarsch. Hotel von außen kaum beleuchtet. Möbel sind abgewohnt und gehören auf den Sperrmüll. Betten sind alte Metallgestelle, wackeln und quietschen bei jeder Bewegung. Fernseher ging nicht, Lampe auf dem Tisch ohne Glühbirne, keine Lampen am Bett - insgesamt nicht sehr wohnlich. Zimmer entsprach nicht den Internetseiten. Es war nachts sehr laut.

Stayed 2 nights in Oct 2020

8/10 Good

Mariell

6 Oct 2020

Liked: Staff & service, property conditions & facilities

Ein Nacht in Köln

Das Hotel war sehr zentral, leider wurden wir spontan umgebucht in dieses Hotel da das andere auf Grund von Corina geschlossen war. Nettes Personal, hilfsbereit. Sauberkeit war nicht topp. Servierten im Regal staubig. Tassen und Gläser für Tee und Kaffee staubig und nicht richtig sauber. Betten haben sich sehr viel bewegt, zwei Einzelbetten. Und Matratzen waren mir persönlich viel Zu hart, aber das ist Geschmackssache.

Stayed 1 night in Oct 2020

4/10 Poor

Sopjani

31 Aug 2020

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Aug 2020

6/10 Okay

Demetrio

12 Mar 2020

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness

Ok

Very dirty. Cleaning stuff only change the sheets without removing the dust from the room. I got three bed bugs bites. Anyway the hostel is in a nice area of Cologne and it is comfortable.

Stayed 3 nights in Mar 2020

6/10 Okay

Emre

8 Mar 2020

Stayed 1 night in Mar 2020

6/10 Okay

kayleigh

7 Mar 2020

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Location was good but the beds are dangerous. One of the beds in room 202 would just collapse if you knocked into it. I ended up sleeping on the floor because the bed collapsed during the night. Not great. I know it was cheap but I expected a bit better. Thanks

Stayed 1 night in Mar 2020

6/10 Okay

Adam

29 Feb 2020

Disliked: Cleanliness, property conditions & facilities

Broken beds

When first entering the room there was a funny smell in the room and then when we came to put our bags on the beds we noticed that the bunk bed was extremely dangerous as the whole thing was unstable, when we notified reception they said they would check the bed and “if it was faulty” they would change our room however they told us that there was nothing wrong with the bed and it was perfectly fine even though the top bunk about 10cm in either direction and the bottom bunk was at an angle. Due to this we had to put one of the mattresses on the floor and sleep on that as the we didn’t feel safe with someone on the top bunk. The brace on the single bed was at a 45° angle and bowed when it was sat on.

Stayed 2 nights in Feb 2020

8/10 Good

Henry, London

22 Feb 2020

Liked: Cleanliness, amenities, property conditions & facilities

I wouldn’t advise this as a place for solo travellers looking to meet people. It’s basically hotel rooms with as many beds crammed in as possible. It’s a little close quartered if you’re sharing with strangers! If you just want a bed for then I guess it’s alright. In my room there were no sockets near the bed, the main lighting didn’t reach the lower bunk and there’s no separate lighting near the beds. That being said, beds were comfortable, room and bathroom were clean and communal area was decent. Good value for money. I stayed during Karneval and some foul reprobate defecated in the urinal in the communal area which rather out a damper on things but that was hardly the fault of the establishment.

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

14 Feb 2020

Stayed 1 night in Feb 2020

10/10 Excellent

JOSE

8 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

4/10 Poor

Gerd

5 Feb 2020

Disliked: Property conditions & facilities, room comfort

No go Hotel

Die Zimmer bzw. Betten waren grauselig im Feldbetten Niveau. Waschbecken im Miniaturformat.

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

4 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cute little hostel with a great location in the middle of Cologne. Nice 24 hr bar and lounge area plus kitchen.

Stayed 2 nights in Jan 2020

10/10 Excellent

Frederico

3 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and comfy. Private room totally equipped with all you need.

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

2 Feb 2020

Liked: Cleanliness, staff & service

Die sauberkeit is der hammer und billig war es auch deshalb volle punktzahl!!!

Stayed 2 nights in Jan 2020

10/10 Excellent

Ryan

27 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great location

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

26 Jan 2020

Disliked: Cleanliness, staff & service, room comfort

Stayed 4 nights in Jan 2020

SMARTY Cologne City Center

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