Eastbourne Hotel Guide - Congress Theatre hotels in Eastbourne, United Kingdom.

"The staff were one of the most welcoming we've ever experienced in a hotel.Leanne was a gem & couldn't offer enough help.Ashley was a very helpful & chirpy Duty Mgr.Louis was a Mgr who turned his hand to anything that needed to be done in the hotel & really cared about staff & guests.Our room very clean & the bed extremely comfortable.We were given a sea view on the side of the hotel.Some suggestions that I discussed with hotel staff were:need for bedside lights & more than 2 plug sockets.Internet connection in room was very sketchy but strong in reception.Self-service continental breakfast was more than adequate.Choice of cereals,fruits,yoghurt,freshly warmed pastries,toast & spreads.Wide choice of coffees from a machine & a choice of teas.Plenty of seating available.There is an elevator. Considering we stayed during a busy Bank Holiday weekend,we still managed to find a parking space every day.Street parking outside the hotel is free 6pm to 8am.The hotel provided parking vouchers for 3 hours parking at a cost of £2.20 per 3 hours outside of these times (subject to number of tickets allocated to the hotel by the council).Unfortunately,the council had not provided enough vouchers to cover the holiday weekend.Although not their fault,the hotel was very apologetic.If vouchers are unavailable,parking is payable via a phone app at a higher cost,although cheaper than areas closer to the pier/town(about 10-15 min walk).Free road parking is available in streets away from seafront."

"This was a great hotel. A little tired but that gave it character. Staff were excellent, sheets cotton and clean, bathroom clean. No bells or whistles but excellent value for money right on the seafront. "

"Lovely room and hotel"

"Excellent services"

"Had a lovely stay at the hotel , staff efficient and v friendly Room was lovely , v large , lovely deep bath Thoroughly enjoyed the Breakfast and was v good value Would highly recommend "

"Was a very good stay. Clean and modern all areas in hotel. Staff very Welcoming. "

"The hotel was lovely, and breakfast overlooking the sea was delightful!"

"Breakfast service was very slow, but otherwise a lovely stay."

"Delightful small hotel near the seafront in Eastbourne. The staff were friendly and helpful and breakfast was very good. The free parking was wonderful."