Via Rinaldo Menardi 42, Cortina d'Ampezzo, BL, 32043
Explore the area
Popular LocationMario Rimoldi Modern Art Museum12 min walk
Popular LocationFaloria Cable Car12 min walk
Popular LocationParish Church of Cortina14 min walk
AirportCortina d'Ampezzo (CDF-Fiames)11 min drive
Choose dates to view prices
About this area
Cortina d'Ampezzo
Located in Cortina d'Ampezzo, Cristallo, a Luxury Collection Resort & Spa is next to a golf course and in the mountains. Mario Rimoldi Modern Art Museum and Castle Andraz are local landmarks, and the area's natural beauty can be seen at Dolomites and Lake Pianozes. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Ethnographic Museum Regole d'Ampezzo - 3 min drive
Golf Club Cortina - 4 min drive
Getting around
Dobbiaco/Toblach Station - 31 min drive
Marco Polo Airport (VCE) - 103 min drive
About this property
Cristallo, a Luxury Collection Resort & Spa
Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Cristallo, a Luxury Collection Resort & Spa for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Cristallo, a Luxury Collection Resort & Spa offers 74 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.
Bathrooms include a combined bath/shower unit with a jetted bath, dressing gowns, slippers and bidets. This Cortina d'Ampezzo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Cristallo Ultimate SPA has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
Awards and affiliations
Green/Sustainable Property This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in
Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 40 per night)
Valet parking on site (EUR 40 per night; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking and van parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free ski shuttle
Food and drink
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
Il Gazebo
Veranda
La Stube 1872
Things to do
9 holes of golf
Bike rentals
Fitness centre
Full-service spa
Ice skating
Indoor pool
Playground
Sauna
Hot tub
Steam room
Family friendly
Babysitting (surcharge)
Free children's club
Free supervised childcare
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Playground
Conveniences
ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski passes
Ski storage
Tour/ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Computer station
Conference space (1615 square feet)
A meeting room
Outdoors
Garden
Outdoor play area
Terrace
Spa
5 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between 5 October and 1 December.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 130 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 44 lbs/20 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 150.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 560 per vehicle (roundtrip)
Self-parking fee: EUR 40 per night
Valet parking fee: EUR 40 per night (in/out privileges)
Pet fee: EUR 130 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Cristallo, a Luxury Collection Resort & Spa Cortina d'Ampezzo
Frequently asked questions
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 9 Sept 2022 start from €368.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 130 per pet, per stay. Service animals are exempt from fees.
Self-parking is available for EUR 40 per night. Valet parking is available for EUR 40 per night.
Check-in is from 3:00 PM - anytime.
Checkout is at noon.
Yes, there's an airport shuttle that runs on request. A fee of EUR 560 per vehicle applies.
Located near the slopes, this Cortina d'Ampezzo hotel is situated in the mountains, within 1 mile (2 km) of Mario Rimoldi Modern Art Museum and Dolomites, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Faloria Cable Car and Parish Church of Cortina are also within 15 minutes.
Overall score and ratings
4.7
Exceptional
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The Cristallo is true luxury and in a class by itself in Cortina. The location is perfect and offers stunning views of the town and the mountain. The hotel is stylish alpine with a modern take on classic decor. The rooms are spacious and well designed with comfortable bathrooms and roomy closets. Some have balconies and worth the extra money if available.
Amenities are excellent including a world class spa where we had one of the best massages ever. A ski concierge manages the ski room where your skis are stored and boots and gloves are keep overnight on a warming rack.
Service in the hotel is impeccable across the board and truly focused on your needs. A special recognition to Giovanni at the Concierge desk who really made our stay great. We also were fortunate to meet the very welcoming General Manager Andrea Ronchetti who mingles among the guests to personally ensure their stay is special.
Excellent stay at this beautiful hotel. The pool and spa were a wonderful way to end the day after skiing. Most importantly the hotel staff was great, especially the concierge Giovanni who helped us with multiple restaurants bookings and transportation arrangements! Highly recommend.
Stayed 3 nights in Jan 2022
4/5 Good
Verified traveller
1 Feb 2022
Liked: Cleanliness, staff & service
Nice stay, but low on value
Excellent service at a beautiful property that is well-maintained. However, rooms are outdated and somewhat small. Showers were disappointing and lacking water pressure. Concierge services were great. Location is outside town center and uphill - shuttle service is helpful and view is superb but town is not necessarily accessible by foot. Spa facilities are newer but not up to par with other five star hotels.