Cranford Hotels

"All very average. Staff helpful and friendly though."

"The rooms are very nice; the staff are very friendly and a lovely surrounding"

"All staff we met were friendly and helpful, including spa staff. Room clean and spacious, not modern but traditional as would expect in older part of building. Shower hot, bathroom huge! Mattress not the best though. Think room would be cold in Winter due to period windows, single glazed and not air tight. Breakfast also traditional, nice to have tea and coffee served at table, fresh bread , hot food good, cereals limited and basic."

"Clean spacious rooms, bar and service staff excellent, food was slightly more expensive but quality was excellent worth the little bit extra, rooftop pool and bar was fantastic, staff up there were brilliant, can’t wait to head back there!"

"The staff were lovely and very helpful. The paint in the room needed cleaning or painted over in some area. The bathroom sink had cracks in it. The worst was the mattress. It was way too thin. Had to use quilt to try and give me some comfort . Didn't work. It was a disabled room."

"Everything was excellent - the food, the service, the room and the Spa. The staff were so friendly and helpful. Our room had high ceilings and felt so spacious. The whole experience felt decadent and luxurious. Only 2 minor gripes. Very mini toiletries in the room for 2 people to use. There were small bits of debris on the bottom, this was at 8am. So I would just look at the cleaning schedule. "

"Beautiful property with historical charm. Overall Clean - however more attention to detailed cleaning could be given"

"A lovely stay, will stay again."

"Very helpful staff ,lovely restaurant and very convenient location"