Santa Cruz Hotel Guide - Hotels in Cristiano Ronaldo, Santa Cruz, Portugal

"Clean"

"Clean, beautiful hotel. Room was spacious and bed was comfortable. Ther breakfast buffet was quite big and they let me eat a little earlier due to an early am flight (or also offered a take away breakfast bag). A little walk from the main shops/ restaurant area of Funchal."

"Beautiful place. Amazing staff. "

"Beautiful design hotel in a nice area. All facilities are great. We had a bottle of wine and water in our room as a lovely compliment. There was also a nice empty fridge for our things and plenty of space. The lighting was bright enough and very stylish. I loved that the area was relatively quiet despite the city location, so we could sleep with the balcony door open. Some feedback for the management: 1. Having two bags of black tea instead of one and a couple of milk capsules in the tea/coffee station would make it even better. 2. Staff is a bit indifferent, and they made a mistake that left us with no parking spot despite confirming upon check in that we will have it. Kinda felt like they don’t care about guests much. 3. The hotel chain promotes its app but it’s super buggy, leads to another app for this specific hotel that doesn’t work too. When I tried to use it in the first evening, it said I was checked out 😅 But everything else is really nice."

"Excellent location. Breakfast had a very good selection. "

"Hotel is clean, reception staff is very good, restaurant staff gets the work done but not very friendly. Room was in a bad condition, wall were peeling, door didnt lock, shower head wont stay in place, bath tube in a horrible condition. Pools were always dyrty, the gardens were the only nice and looked after place in the hotel."

"An exceptional hotel experience at the Savoy. This was our second visit and it just gets better and better. The spa treatments and restaurant selection on site are world class. I look forward to our third visit!"

"Bar was good but the weather was Rainey and cold so the hot tub was not on "

"Lovely atmosphere without any kids. The hotel was fully booked but didn't feel crowded. The deluxe room was worth it - lovely coffee from the coffee machine and a little bar/fridge & robes. The location was a short way uphill out of the town but in a nice area and not a long walk for anyone with reasonable fitness, There were plenty of buses. You could walk downhill to a bus stop and get off further uphill on the way back. There was also a hotel minibus into the town. We had a great stay! "