Crozier Hotels

"There are basic hotels and then there is the Regency. The property is rundown and barely maintained. The tone was set as I pulled up to the property and the lighted sign on the building was flickering. The main lobby smelled of weed. The common areas look like they haven’t been painted in years. Inside the room there were patches on the drywall that were not painted. There were only 2 working outlets and there was grout missing all over the bathroom. I don’t know which room they took the pictures of for the website but I was definitely not staying in that room. There also were large gaps in the curtains that allowed the obnoxiously bright streetlights to shine into the room"

"8010 W Broad Street, Country Inn & Suites, May 2026; Hotel is very run down. Elevator does not function properly and is a nuisance to deal with. Cracked glass between pool area and workout room. Had to ask at front desk for a pool towel and toilet paper for our room. All amenities were cheap quality, especially toilet paper, tissues, and small soaps, shampoo. Shower head had gap between the drywall, room curtains had holes, letting light in, bath towel was dirty/stained. Dirty carpets throughout hotel. Stairwell carpets, walls, door handles all need cleaned/replaced. Refrigerator in room was not cold upon arrival. Breakfast was just okay. Be sure to park near hotel. Neighboring business will tow you. Hotel locks their door from 11 pm until after breakfast (approximately 10 AM). Overpriced!"

"Friendly staff clean rooms "

"Very clean room. Friendly staff. Breakfast was monitored for any replenishments needed. Ample parking. Overall, a pleasant experience."

"They’ve removed coffee makers from the rooms…you have to get a coffee maker from the front desk. Breakfast was very subpar this morning"

"Great stay"

"Room was clean. Breakfast was okay. The usual menu for a breakfast bar. Staff was friendly and helpful. "

"Nice, clean hotel that I have stayed at many times in the past. NEW RULE....they charge 7 bucks a night to park your car now!"

"Didn't have breakfast."