Crystal Lake Holidays

Great Hotel, really nice employees, but the pool is warm... on hot days you want to go and cool yourself down, but here you can't the pool is warm.

Excellent service, food, location and staff! Thank you

I stayed at the west gates when I I was younger and know I’m finally back as an adult. This place hasn’t change much since I remember it, we stayed in the 2600 building fully renovated room it was absolutely wonderful the only downside is if you want room service to come and clean the room they won’t do it if your staying 7 days or less we stayed for a week and needed the floor swept from us eating and such they said they will come and clean for a charge if they know there not going to clean the room they should supply a broom and dust pan in the room for free. If you need something prepared to wait 30 minutes to and hour for it. They are really slow with service here. Over all my experience here is a 8/10 The draft bar has amazing food wish they had a little more iteams on the menu but over all food is amazing

Very comfortable stay -pool was nice and warm and hotel very accessible to everything in the area!

Great staff, great stay, 2nd time staying there and definitely will be back