Culross Palace

Expedia fails in communicating what the Stay Central website does that this property wraps around a very loud nightclub. After sifting through many hotel options, we picked this one to accommodate 4 separate sleeping arrangements. We didn’t click through to explore the hotel’s own website which states that it can be very loud and earplugs are provided. The reality is that music begins in the afternoon and plays past midnight daily. Earplugs weren’t sufficient for me to block the bass and noise-cancelling airpods aren’t comfortable to sleep. So it was a restless sleep during our stay. The second issue was that the wifi didn’t extend throughout our room. The staff was excellent at trying to help but ultimately I believe the owner/manager didn’t believe us. When the provided solution (log into the staff wifi which was also a single bar of wifi that didn’t work) failed to work, we gave up complaining. Because our daughter needed white noise to sleep over the sound of the nightclub, we needed to download tracks while in the hallway or reception. We were in the Large room and I believe the XL room is a similar proximity to the nightclub. Perhaps the smaller rooms that run the length between are more nestled away from noise.

The room was very spacious and attractive, and the air conditioning worked great! I really appreciated the kitchen area with everything from a coffee maker to a fridge to a dishwasher! The bed is a bit firm, but not to the point of negatively affecting one’s sleep. The staff are very kind and worked hard to support requests. I am also very satisfied with the location- it’s close enough to be convenient, but not in the middle of the noisy, touristy areas. I do wish the bathroom counter space was bigger as there wasn’t much space to lay things out, but that’s certainly not a deal breaker! I would definitely stay here again!

Excelente ciudad y excelente hotel!