Bathgate Holidays

The room was very spacious, clean and comfortable. Check in staff were very helpful. The food was mostly good but there was a bit of an issue with serving the main course and we were left waiting for a long time, with no-one advising what the issue was that was holding up the meal. Unfortunately, the steak was very rare instead of medium but we had waited so long to receive it that my husband did not send it back as it would have meant waiting even longer. Also the amuse bouche that should have been included in the summer set menu did not materialise. Other than that, breakfast was good and served quickly. I found out later there was only one chef which may have explained the delay but it would have been helpful to kept abreast of the situation. However, we enjoyed our stay and the hotel was in an excellent location with parking available, and I would certainly stay there again.

Well located hotel with very friendly staff and comfortable bedroom.

Clean and comfortable. Terrific staff, who also helped us with tips to get to several sightseeing locations. Amazing breakfast! Room was on the small side, but only two hooks for all our towels and no closet. No washcloths either. Room temp controls were touch pad and hard to understand, but staff came quickly to help.