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"部屋が汚い。TVがつかない。最悪。"

"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"山でもあるし値段なりのサービスかとは思う。バスタオルが付いてないとか、朝食が付いていないサービスとかオーダー内容が後で確認しにくく分かり難かった。"

"Great stay"

"Great location in Matsumoto and very helpful staff. Would recommend!"

"Very good location, easy to walk around the town and close to the station."

"Great spot, highly recommend!!"

"A great stay - a convenient location"

"Wonderful place!"

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "

"A charming hotel with spacious, comfortable rooms and a perfect location — just two blocks from the castle and within walking distance of plenty of restaurants and charming little shops. The only downside is that the breakfast doesn’t offer many Western options, but overall, we really enjoyed our stay!"

"We enjoyed the breakfast, clean comfortable room, and convenient location. For western travelers the beds are very firm."

"Old but well maintained. Clean and airy. Every one from porter, front desk and reataurant very helpful and very nice and warm. Keep a good work ❤️"