Luxury Hotels in Florida

"Room was very nice and didn’t use any of the amenities on property "

"The hotel as crowded. Could not even use the elevators without waiting in line for 30 minutes. Rude staff that enforced crazy rules like not being able to take to elevator to the ground floor. They had someone actually stopping guests in a rude and obnoxious manner. The pools were CROWDED to an unhealthy degree and the water was ….well you can imagine. "

"The property was clean, gorgeous and walkable to everything. However, the overall customer service was "

"Yes. Our room was actuality too cold but not bad"

"No breakfast. Coffee was good."

"Customer service was not great "

"Clean room and food was delicious."

"The place was always being cleaned, the response from guest services was prompt- I asked for clean towels daily and needed a broom each time they were pleasant and prompt , however my stay was 6 days and they didn’t do a refresh of room- one day they said my dnd button was on which wouldn’t of been purposely- but I called 3x to be sure I would get it the next day and I did not . The only other complaint was the front desk clerk I first had interaction with but besides that it was such a great stay . I would stay there again and recommend it to others. The breakfast options were great and quality of food was good . The restaurant in the hotel was great as well"

"The check in / out was in a building 1/2 mile away. I don’t think our rooms A/C was working because it was set at 70 degrees but I woke up hot and the room was 77 degrees. Luckily the night was cool and I was able to open the door for fresh cool air. I only stayed one night."