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"They don’t offer shuttle service to the paks anymore, we found cockroaches in our room, never stay there anymore "

"Flooring was separating. The smell in the rooms was almost hard to breath. Im assuming from Air Conditioner. One of my pillows smelled like it was put in a sewer. Front desk was very nice and beds were comfortable. Pillows not so much. Close to Busch Gardens, which is why we stayed."

"Beds were comfortable."

"The pool was warm and had a great view! Breakfast was delicious every morning. The rooms were comfy and the staff was always kind and accommodating. "

"Purpose of stay was a simple sleep before our flight. Facilities adequate but cheaply done, definitely lower end accommodations. "

"We chose this expecting a Hilton and was gravely disappointed. My list... there was mold in our shower and shower curtain, the rugs were torn throughout the room, our tub didn't drain, the bathroom door was swollen and handle broken so we got trapped in the bathroom every time we used it, the main door on the other hand wouldn't close unless we slammed it. Our coffee machine was broken, the replacement was just dropped off in our room but the broken one was left connected. Front desk acted sooooo surprised with all the complaints. We were there 2 nights, 2 days. on the second day we went for breakfast with a very limited menu. turns out they were shutting down to remodel. This was NOWHERE to be mentioned yet they charged FULL PRICE comparable to the other Hilton one block over. We went to check out UTampa and this was the worst hotel experience! Gross"

"La amabilidad es escasa. Me sentí decepcionada. Pude ser atendida. Por tres personas a las que no se les percibe un poquito de amabilidad o preparación para atención al cliente. No saben ganarse un agradecimiento con su atención."

"Such friendly service checking in! Even asked if I preferred the first or second floor. Walking into our room, it was super clean and even smelled clean. Very spacious too. Comfy bed! The only downside was with all the guests, the floor made our kids feet black and we kept wiping them down. But it’s to be expected when you’re in a hotel room in a busy city! They can’t carpet clean every time. Breakfast had eggs, sausage, fruits, juices and you could make pancakes and a few other things. You’re just not allowed to take anything outside of the breakfast room. Friendly attendant overseeing the room too. The pool was refreshing and clean and warm. And it was nice to be able to pull up to our door and walk right in. Great stay. "

"Great location for the Riverwalk and very friendly staff. "