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"Great staff, tidy accomadation,comfy beds and great location"

"Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future. "

"Great oasis in the mountains with great service and food "

"Amazing place to stay. Absolutely will be back"

"A little dated but great hotel"

"The rooms are specious and very nice, good breakfast and service "

"Great place to stay . Family room for 5 was great. Staff awesome absolutely recommend to all."

"Excellent service, clean room, good facilities and lovely location."

"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"The staff were so welcoming and it was a comfortable environment to stay at. "

"Close to ski area. Very good breakfast and dinner. Hot bath is great."

"The room was fantastic. The amenities were wonderful and gave opportunities to meet and greet other travellers. The location to all the mountains in Hakuba was amazing (after you get used to the map and buses). Highly rated ⭐"

"Clean room…great staff"

"The hotel is not the most convenient to Hakuba town, but it is quite and there is a shuttle to two ski resorts (limited to three times a day, each way). The breakfast is a great way to start the day and the onsen is a nice place to relax after a day of skiing. The rooms are vintage charm, but the staff are so very friendly."

"Wonderful Experience! Staff was very attentive and accomidating. Breakfast was great, shuttle options were wonderful and the Onsen was superb. Being walking distance to chair lifts with access to Happo One was added plus"

"The staff and service is second to none! "

"Wonderful hotel, service, location, everything!"

"Rooms small but cozy. Shane, Charlotte, Levon were the best thats what made the stay even better. Breakfast everymoring to start our day. Shane gave us great recommendations on things to see when we weren't snowboarding would definitely stay there again. It is not super modern if that is what you are looking for but safe and cozy "

"The room was clean and suitable for a week stay in Hakuba. Staff were very friendly and accommodating and the Hotel was well located to enjoy the amenities in Echoland. The shuttle services to all the ski resorts are nearby which made it easy for my first time skiing in Hakuba. "

"Great place to stay and fantastic location. My only complaint is that the bathroom was very cold."