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"Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles. "

"The hotel is not the most convenient to Hakuba town, but it is quite and there is a shuttle to two ski resorts (limited to three times a day, each way). The breakfast is a great way to start the day and the onsen is a nice place to relax after a day of skiing. The rooms are vintage charm, but the staff are so very friendly."

"Had higher expectations of the lodging based on pictures and descriptions. Was not a comfortable or clean place to stay for those of us who aren’t in our 20s and who didn’t intend on staying at a large hostel. I love hostels but this was priced like a low cost hotel but without amenities."

"The owners have two very cute dogs who were wonderful to meet"

"Right by rental store, tons of restaurants nearby. Very clean, really comfortable. Loved it!"

"The property is nice, the onsen is a terrific feature and the staff were excellent and helpful with our many questions for inbound/outbound travel. However, for upwards of $400 per night, the dining options were rather basic and, given the hotel's somewhat remote location, the sporadic shuttle schedule and drop-off locations made the ski resorts somewhat of a challenge to reach."

"The stay is modest and older but that’s totally fine! The host is so kind and helpful and the beds and bathrooms were clean! It’s def a place you can meet other travelers and is SO close to the train station!"

"It's a stunning hotel from the time you roll towards Hotel Green Plaza. When you get inside, again some wow factors, some very old vintage structural engineering marvels which you have got to appreciate. Ski-in-ski-out lockers for hotel guests are good, access to cortina is right out the door. Buffet breakfast has a good selection, dinner is also good. Can get extremely crowded during peak times. Rooms are nice with a blend of tatami x western style bedding - however mattresses were quite old for our rooms. You can defintely feel a difference after skiing/snowboarding all day. Location is a bit out of the way and buses can skip the resort so you should either have your own vehicle for convenience or need to plan very well for the shuttle bus. Overall we enjoyed or stay "

"Great staff"