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"Great room with lots of fun amenities to choose from. Very convenient and close to Matsumoto station."

"Getting around the property and the shopping center was convenient with the buses provided by the hotel. Lots of washers in the laundry area. I love the individual cabins scattered around the property. Makes it feel like you're in the woods. Great place for families!"

"Great location, excellent ammenities available, very helpful staff"

"Big rooms. Clean and modern. Great staff at the front desk"

"Staffs very friendly and helpful, room are clean, breakfast was excellent, nearby shops just 2 minutes away."

"The room was very clamped with 2 beds. Practically no space for luggage. However the breakfast spread was good."

"Every time we come to Karuizawa, we stay in this hotel because it is convenient for us to go anywhere."

"The most beautiful hotel that we have ever stayed !!!!! We experienced a great moment there. Thank you very much !! I appreciate it. I will definitely come back again."

"2nd time in this hotel, was definitely less good than the first time, dinner was amazing but breakfast had a lot of issues, my pregnant wife had bottle cap in her salad and our coffee we ordered for breakfast never came, expect more from an hotel at this price point, we will probably not come again "