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"Very good location. Next to the Express Bus Terminal and the Matsumoto Train Station. Plenty of shops nearby eg. Daiso, McDonalds and of course the 7 eleven all within walking distance. Plentiful eateries as well."

"The staff were lovely. The hotel design was dated and no tattoos were allowed at the onsen however everyone has to still pay the onsen tax even if they are not allowed to use it due to tattoos. The restaurant was amazing and great food "

"2nd time in this hotel, was definitely less good than the first time, dinner was amazing but breakfast had a lot of issues, my pregnant wife had bottle cap in her salad and our coffee we ordered for breakfast never came, expect more from an hotel at this price point, we will probably not come again "

"Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains."

"Great friendly place "

"Room space and amenities. Housekeeping was excellent. Very nice bar. Staff were friendly even with limited English. Enjoyed the private bath. Great location near to old Karuizawa street. Quiet luxury to sum up description of this boutique hotel."

"Great staff and hotel. It was in a great location to restaurants and Matsumoto castle as well "

"The hotel is in a very convenient location, only a few minutes from the station, with a Lawson store right next to it and a supermarket nearby. The room is spotlessly clean and spacious. All the staff are nice and accommodating. They also provide a shuttle service to the station and to the Prince Ski Resort, which is very helpful. Our only comment is that we wish they could improve their breakfast service with better food options and presentation. Overall, it’s good value for money. We had a great stay and will definitely stay again."