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"We had an incredible stay at the Lotte New York Palace Hotel! From the moment we arrived, the staff was warm, attentive, and genuinely friendly. They made us feel welcomed and well cared for throughout our visit. One of the highlights of our stay was the breathtaking view from our room; it truly made our time in New York feel magical. We chose this hotel because it’s the iconic filming location for Gossip Girl, and to our delight, two amazing staff members offered to give us a tour. That extra thoughtfulness made the experience so much more special and unforgettable."

"such a great hotel! felt safe and very comfortable!! would definitely stay again!!"

"It was a bit dark and dirty "

"Nicely located to the Times Square, Maddison Square Garden, Penn station, and many city top spots. The only downfall, this area seemed to have a lot of aggressive homeless and druggies so walking could be sketchy at times until you hit Times Square. "

"The room could’ve been cleaner however the location was so convenient - I would definitely come back! "

"This was my first time staying at arlo it was my birthday. I had a beautiful room on an upper floor beautiful view ! Staff were so accommodating, friendly, and pleasant. Can’t wait to go back ! "

"Loved the hotel. Really interesting to look at the music memorabilia all around the hotel. Rooms and all public areas were lovely, comfortable, well- equipped and immaculate. Enjoyed visiting the rooftop bar. Housekeeping was excellent - the room looked like new each day. Staff so polite and friendly. "

"I’ve been here before and it like last time met my exact expectations, the hotel was perfect for what I needed."

"Great stay"