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"We were given a room in the courtyard area no43, It was small for 2 people It smelled musty and damp The wallpaper on the outside wall was blistered.One end of the radiator, the thermostat end, was tied to the wall with a plastic tie wrap.The window was to high to reach to open There is no lift in the main part of the house or the Courtyard rooms.No43 is on the ground floor"

"Staff very nice and helpful, room nice, beds really comfy, and crisp linen. Basic shower room needs upgrade but worked ok. Downside, the room was next to the back of restaurant so staff smoked under our room window all hours, and where coughing loud so not nice. Also was freezing, waited for heating to come on in the evening and morn but didnt, left early morn as to cold and smell of smoke was off putting."

"We normally come all the time and it is a lovely place to be and staff are amazing and lovely. But this stay was our worst one yet. There was bugs all over our bed. Stains all over the carpet and the room had a foul smell to it like it hadn’t been cleaned in a while. "

"Was really nice had the best view from the 6th floor really enjoyed it full 10/10 from me will be definitely staying again and for the price"

"4 star"

"Everything was as expected"

"This was the second and last time we stayed at this hellhole, the room was dirty, a sea view but you can't see out of the window , it was that dirty, I asked several times for it I be cleaned , for my sheets to be changed and room cleaned , and they didn't , £360 for two nights for this level of service. The radiators are on all day and all night full blast in the room, this is no exaggeration. The TV or remote doesn't work and is about 20 years old, I can not understand how it can be this bad and still run as a business, I feel like I've been scammed . There's a kids play room in the basement, the door handle is hanging off if a kid ran to that door and lost balance they have there eye out. Its laughable they've don't nothing to rectify the poor service in anyway, when I spoke to the manager when we were leaving he wasn't in anyway sympathetic or concerned about all the problems we had, just gave me another email address and totally passed the book as as did every member of staff I spoke to all weekend. Do not waste your money and do not stay at this hotel, worst hotel experience of my life, will never visit again Warning to anyone thinking of visiting Blackpool, just have a look about and avoid this place like the plague"

"very good will come back"

"The Skipton needs updating. The shower curtain rail was held together with duct tape and falling off the wall. The bath traps would not turn off without serious effort. "