Hersha Hospitality hotels in Dumbo, New York

"The resort is excellent. However, the resort fee does not seem to include any special amenities. Furthermore, the area surrounding the hotel is unfortunately quite noisy and has an unpleasant odor."

"The hotel is older but I really liked the style of it. The price for the location is great. Desk staff were wonderful. We had a room with one king bed and the size was good, room was comfortable and the window AC unit kept up with the 37 degree heat. Not a good hotel if you are planning to have a lot of meals in your room - no fridges/microwaves. We were only there for a few nights so this was not a problem. I will stay here again if I am back in NYC."

"All good"

"Very pleasant experience. Very nice and friendly staff. Excellent customer service. "

"Comfy beds "

"After reading the reviews, I’m glad I still chose The Empire Hotel. Not only was the decor beautiful and the customer service super friendly and professional, at check-in, at the pool, and on the rooftop lounge, but I was also very satisfied with the rooms. There seem to be a lot of negative comments about the rooms, but ours were very clean, the bathroom was spotless with nice products included, the beds and pillows were super comfy, and the decor felt warm and even a little romantic. The hallways also had a cozy vibe. Some may call it outdated, but it was clean, had character, and made for some great photos. It’s true the rooms aren’t the most spacious, but we were still comfortable and felt really good about our choice. Another bonus, we didn’t realize until we got there that the rooftop was a Gossip Girl filming location. As fans, it was such a cute surprise and made for fun photo moments, plus the rooftop vibe was relaxed, the food was really good, and the decor was just gorgeous. Even more perks: Starbucks right on the corner, and the best little gelato spot tucked right between the hotel and Starbucks, such a win for late-night or post-adventure treats. We’d absolutely stay here again and again, The Empire is officially our NYC go-to. XOXO, a very happy family!"

"Very clean"

"Nice hotel"

"The bell staff was remarkable. The desk staff was average. May be due to the tight area. 3 people waiting on one person and someone on the end that didn’t seem to have a role. We loved our stay though. Rooftop is wonderful! Room though small was excellent!"