New York Hotel Guide - Empire Stores & Tobacco Warehouse hotels in New York, United States of America.

"This was a horrible experience. During check in I was asked if I would like service to clean the room like changing my sheets and towels either everyday Or every other day, I requested the “everyday” option. They literally came only on my last day before I left, and when they did they did not change my sheets because I had a little makeup on the sheets from the first night, the staff fully made up my bed using the exact same sheets. When I called to complain that no one had came to change the sheets I was told the cleaning team was leaving for the day, this place was very unfortunate and very misleading from online. The temperature is weird either HOT or freezing cold, there is no normal room temperature. The Tv guide states that HBO is free with our stay. No it was not, I called the front desk and they no longer are paying for that service, I mean I could go in and on. I will not be staying here again "

"Hotel was okay and small. Staff didn't send up more towels when needed."

"was automatically greeted & helped, great location very close to subways & food. room was always clean and staff was very friendly "

"The room was spacious and clean and the location was excellent"

"Perfect hotel for Brooklyn enjoyed every moment the staff was outstanding and the food was excellent The decor and amenities were lovely "

"Staff ver accommodating, AC quiet, pillows and sheets nice, bathroom very disappointing.. a tub but no way to fill it and the stopper didn’t work, also the shower fixtures very confusing. The vanity way too small. Location very busy."

"Clean. Great"

"the room was always clean"

"Great stay and amazing staff"