New York Hotel Guide - Brooklyn Cruise Terminal hotels in New York, United States of America.

"Customer service was great thank you so much"

"Very comfortable bed and friendly staff."

"Great location. Friendly employees "

"The team here is extremely attentive and very thorough. They got me checked in swiftly, explaining the amenities and how to access them. My room was clean and the AC worked. During my stay the weather was nice, so I was able to crack the windows open for some fresh air. Additionally, they delivered a tea kettle to my room with tea bags and all. The complimentary breakfast was okay. They had solid oatmeal options, yogurt, and fruits. They had tea and coffee which I didn't try."

"Seems like there is no rooftop bar open. Swimming pool is not avail. Other than than room was great, comfortable"

"Great location for the cruise ships"

"The shower 10/10"

"Pluses: 1. The location was accessible to restaurants and public transport. 2. The size of the rooms is good enough for a family of four. We didn't stay in the room other than for sleep, so the space was not a big deal, but if you are looking for a room to relax, this won't be the right choice, but for NYC, this is good enough. 3. The bed was really good, I turn around a lot in sleep, my spouse didn't feel it. It was really comfortable. Minor minuses: 1. The complaint we had was that there was no water for a brief few hours the next day of our arrival. We checked in late at night, due to the water shutoff, we had to get ready early to avoid being stuck for long. This was not notified when we checked in by the staff; we almost missed the notice in the room until my kid picked it up and tried to read it. 2. The AC didn't work that well to circulate air. I left the window open a bit,t but it was 40's outside, so we shut it off. The exhaust in the bathroom didn't work either. Except for these minor inconveniences, the stay was ok to roam NYC."

"The property location was in a great area for site seeing. It had lots of restaurants and a nice water view area to relax. The hotel was very clean and area around was quiet. The staff at the front was friendly and kind. The rooms was very spacious and clean. "