"If I could give this place a 0 I would. We booked for 14 nights due to a work trip. We ended up spending 1 night in this hotel and left. It was filthy, it was horrid and it was just not up to any standards of a hotel. It seemed like a half way house - disgusting. I have attached some photos. We requested a refund for the 14 days as we only did one day here and we weren't allowed a refund. Expedia wouldn't even refund us. We will not be using Expedia ever again. Do not allow your kids or family...
"Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again."
"Staff were excellent & food delicious. Perfect onsite parking & sea view room i stayed in had just been renovated & was lovely.
Only the bathroom to update."
"Staff very friendly and accomodating easy to locate and area was good pity the ev charging was still on process but will good for future stay will be back again thank you the place is amazing."
"A beautiful old building, full of history yet offering a surprising amount of facilities. Lovely pool area, stunning grounds, great breakfast. Really great value for money and I would definitely stay again. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Save an average of 15% on thousands of hotels when you're signed in
If a restful holiday is part of your travel plans, Seaton Carew Beach might be the perfect place to visit during your trip to Hartlepool. Wander the parks and marina while you're in the area.
You can take time to visit Tweddle Children's Animal Farm during your travels to Hartlepool. Visit the spas and top-notch restaurants in this walkable area.
"As a family of four we shared a spacious family room. Some of the highlights were….
Beds comfy and plenty of towels.
Lots of sockets for charging etc.
breakfast was fab.
Still and sparkling water in reception free of charge is a lovely touch.
Pool facilities excellent and warm.
Pool charging area fab.
Lovely staff.
We had a lovely time and hope to return.
"
"I would like to thank Paul at the reception for making me feel so welcomed! I absolutely loved the place and will certainly return.
Thank you, Paul (and other)
"
"We had a very comfortable, clean, spacious room overlooking the Millenium Bridge. We needed to be quiet, as we were attending a family funeral. And it was.
The facilities in the room are excellent. You have everything you need and more.
Watch out for extemely hot water in the shower.
Also, we paid an extortionate amount of money for a 10/15 minute taxi ride which the hotel booked for us. I would suggest booking an Uber or Google a local company.
Lastly, the food is delicious, but we thought quite expensive (there is a Prix Fixe menu). Our breakfast was included in our room rate, so was cost effective and excellent. We will definitely revisit Malmaison and do recommend. "
