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"Staff was super friendly and our room was ready prior to checking. "

"The staff was very helpful when we had issues with the room, finding us a new room in short order."

"Very nice staff. It's the little touches that make this hotel very nice."

"The hotel was absolutely beautiful and the hotel staff were so friendly and hospitable! I would highly recommend this hotel. We will be back!"

"This property is perfectly located in the center of all things downtown. The only draw back is that there is an air conditioner only in the bedroom in the suites. Therefore, the rest of the room was hot and sticky and the room took several hours to cool down. Downstairs in the lobby it felt like there was no air at all. In the heat of the summer, AC is a must. "

"Walking distance to eating shopping and nightlife"

"Nice, clean hotel with great staff!"

"In addition to the excellent service received, I want to bring special attention to the restaurant on property. I enjoyed the best meal of my stay in Cleveland right inside of the hotel. During my stay in Cleveland, I dined at some amazing venues in downtown Cleveland. None of the venues served the upscaled quality I received at the hotel. The food was so great, I'd travel from Atlanta, Georgia back to Cleveland, Ohio just to eat at the Hotel Restaurant. "

"Aaron checked us in and he was excellent!!! Answered all our questions and made great suggestions! Breakfast at 1890 was fantastic!!"