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"Our #1 choice when we go to Gatlinburg. Everyone is always friendly and the room is always clean. It’s close to Gatlinburg but far enough away that it’s quiet and the trolley stops right at the front door. "

"Why does this Hilton offer free breakfast like the express Hilton in pigeon Forge also the express has better rooms IE BETTER BEDS ROOMS AND FREE BREAKFAST!! Just because it has Gardens on the sign the rooms are worse then RED ROOF INN the express has beautiful room and the furniture does look like a two star hotel. "

"Good breakfast, rooms could use an upgrade but overall nice!"

"Clean room witha very helpful and friendly staff"

"The hotel was very clean. I saw the housekeeping staff actually mopping the sidewalks and ramps. Everyone was friendly and polite. The ONLY thing is that breakfast is served in a different building. "

"Clean rooms friendly staff"

"Booked on a whim for my birthday at the last minute. Loved everything about my stay. Friendly staff, warm and inviting, great indoor pool and hot tub. Room was big and clean. Quiet floor, cute gift shop, loved the firepits outside. The bar area was nice, we had drinks only but the food we saw come out looked good. About a 15 minute walk to the Island which we really enjoyed during this time of year. We will absolutely return."

"Staff was extremely professional, helpful & friendly "

"Staff was great!! And friendly!!!"