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Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 449 out of 813 reviews
5 - Excellent 55%
Rating 4 - Good. 293 out of 813 reviews
4 - Good 36%
Rating 3 - Okay. 52 out of 813 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 813 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 813 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable boutique hotel. Great location in beautiful Stockbridge
Stayed 1 night in Nov 2017

3/5 Okay

Disliked: Property conditions & facilities, room comfort
Good and Bad
We had a lovely upgrade to a suite but the room and hotel were extremely hot. The room was like a sauna, it was the underfloor heating in the bathroom apparently. Stayed there but had to open all the windows as it was so hot. Moved to another room the next day, still warm but was ok. This time it was a problem with the hot water, none at night but in the morning someone came up and turned all taps and eventually it came on - due to old building & boilers! Still a problem the next day and you go in the shower, extremely hot, then cold then comes on again. Breakfast good but again, air conditioning had to be turned on as room stifling. Decoration in some places are poor, could be a really good hotel, super location but just seems to be running down. Most of the staff are extremely helpful and polite. Would recommend but don't expect a 'boutique hotel' as that is what they call it.
Stayed 3 nights in Oct 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, really convenient for Princes St.
A very enjoyable week. A nice location very convenient for Princes St and Stockbridge
Stayed 7 nights in Sep 2017

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and period property
Pros: we were able to check in 2 hours early, beautiful view from our window, pleasing decor and room size was adequate considering we chose the 'petit double', bathroom was clean and modern, staff very welcoming and knowledgeable. Free parking out front on the weekends otherwise £2 per hour. Cons: paper thin walls so as our room was straight off the staircase and not off a hallway then every time someone came home to their room it was very loud. No hot water in the mornings in the shower, evenings were fine for hot water. Damp through the ceiling above the bathroom doorway.
Stayed 2 nights in Sep 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, friendly.
We stayed for two nights and found the Channing to be adequate for our needs. The room was big and easily accommodated a third person. The cafe was a little disappointing as the food was average. The downside of this was that the hotel is not close to any pubs or restaurants.
Stayed 2 nights in Sep 2017