El Pinillo Hotel Guide - Hotels with Pool in El Pinillo, La Aldea de San Nicolás

"Very comfortable room - we had a pool access room near the quieter pool which suited us perfectly. Great buffet restaurant breakfast & dinner. Convenient underground car park. 15 minutes walk down to the beach & port area. "

"I stayed here again for a week visiting the island as Arguinigan is such a lovely place and Green Beach has a great seafront location between the lovely Arguineguin and smaller cozy Patalavaca "

"The physical state of the rooms needs attention, but they are closing later this year for renovation. Everything worked fine, there were just lots of little things like lose for handles, crack in the bathroom tile, shower door difficult to close. Plenty of choice for food if you don't have allergies, also plenty of vegetarian choice. I wouldn't stay if coeliac, but if you are gluten intolerant then you'd be ok. They label all the buffet with allergens & have GF sliced bread, biscuits & muffins. No GF toaster. They make GF pasta & pizza on request (order in advance). One incident where the "GF" crackers were in plain packaging (not labelled GF or Schar, like they previously were). They looked the same as the crackers on the buffet & tasted the same. On questioning the chef, he said they were definitely GF, but I didn't eat any more. They disappeared the next day & there were no more crackers that week. Pool was nice, didn't go to the entertainment but plenty of places to sit with a drink in the evening. The free bus to the beach is good, and the steep hill is VERY steep. Very limited parking at the hotel & very few places to park on the hill. There is a free car park at the bottom of the hill- but again, it's STEEP!! "

"Large room with nice view but you can tell it’s an aging building, mattresses and pillows are on their last leg- all super deflated / soggy. Not worth paying extra for the jacuzzi on the terrace - it’s basically a slightly larger version of a bathtub that doesn’t keep the heat. It takes you an hour to fill up and gets cold pretty quickly- not a proper hottub- disappointing. Food was mediocre, wilted salad and mostly yellow / fried food at the hot counter. None of the pastries, cakes etc are made on site. Little variety. That said, it’s ok if you want pasta, burger or tries with chicken nuggets. Not worth 40euros per head. Staff were very nice though and property was clean. "

"Supposedly a 4 star hotel but disappointing considering the price. They have the gall to charge €3/day to use the in-room safe - I've never seen this in any other hotel in the world; the 'housekeeping' is rudimentary - they will only make the bed, replace towels and empty bins; lots of choices in the breakfast buffet but it isn't great quality - their 'bacon' is some processed and reformed pig by-product. I'm sure there are better value options in Maspalomas."

"Lovely apartment on a well maintained complex with beautiful pool areas. "

"The apartment slept 4 (there were2 of us), but we were only given 2 bath and one hand towel. Sofa needed replacing as cover cracked and split. Lift doesn’t work in the rain. Male (manager?) on reception told me to go on line to order takeaway from any site although we found out the restaurant had a take away menu. Large space for 2."

"The staff was wonderful and very welcoming, and very prompt to help with everything. Apartment was well stock. "

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "