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"The Islander Hotel & Resort was very clean, but unfortunately we experienced several issues during our 3-day stay, which was our first time visiting. One of the biggest concerns was the front desk staff member, Marty, who was consistently rude and disrespectful during multiple interactions. In a customer-facing role, better communication skills and a more welcoming attitude are expected. At check-in, we were informed *after paying* that there would be no housekeeping services during our stay due to staffing shortages. This should have been disclosed ahead of time, as we likely would have chosen a different hotel. Being on vacation, we shouldn’t have to clean our own room, which ended up being the case. This was very disappointing. We also had an issue regarding the pool. One evening, we called the front desk about the lack of pool lights. The employee who answered (she did not give her name) told us there were no pool lights and that the pool was closed. We later found out both statements were untrue—the pool does have lighting and remains open until 10 PM. Because of this misinformation, our family missed out on enjoying the pool for two nights. Additionally, we were told we had to go to the front desk to pick up extra towels and trash bags ourselves due to staffing shortages, which was inconvenient. Overall, while the property itself was clean, the lack of transparency, poor service, and inconvenience significantly impacted our experience. Given these issues, we do not"

"Awesome condo. Wonderful location. Everything we expected and more. Highest recommendation!"

"Amy is a great host! She is extremely communicative and does a great job answering questions. I appreciated the open dialogue. This was my second time staying at the property and we enjoyed our stay very much! Thank you Amy, and family, for opening up your home to us! We greatly appreciate it!"

"This hotel is excellent in everything I love staying there when I travel in the area You will not be disappointed in anything. Thank you for an excellent experience"

"Was not expecting to look over a trailer park to view the ocean. Staff extremely helpful and pleasant."

"Condo was beautiful. Wish the ocean was in view but you could still hear it. Our host Dawn was amazing, so nice and helpful. She gave me ideas on where to go and things to do. She even offered us to stay another day, but we couldn't. We felt safe in the gated community. Everyone we encountered was nice. "

"The house views were spectacular! The pictures do not do it justice! This place was truly a dream come true! Our entire family cannot stop talking about it. The host was easy to connect with and very friendly. "

"It was just perfect for our needs. We were in town for a wedding but found some Beach Time. Beautiful spot"

"The condo was sweet and clean great for one. The porch had alot of mold on chairs and banister and viewed the pool which was sad. The condo was on the third floor extremely steep stairs. All in all the unit was clean an sweet and the walk to ocean was worth it."