Madrid Hotel Guide - Encantado Theater hotels in Madrid, Spain.

"We checked in our room only to be received by a foul sewage-like stench throughout the unit. On top of that we had virtually no warm water to shower with. We notified the staff and they downgraded us to a smaller unit with an extremely small shower that quite literally measured 3’x3’. You could not turn around in the shower without turning the shower knob off. The icing on the cake was that this unit too suffered from the lack of warm water availability. Imagine coming back to your apartment after a long day of traveling and wanting to unwind in a warm shower. Not here. I reached out to the staff once more and they never responded. I do not recommend Bob W. Atocha Madrid. Save your hard earned money and stay elsewhere. "

"Very clean, staff very professional.I recommend one hundred %."

"I just needed a convenient place to spend one night. It was good for my purpose."

"Close to the train station "

"A wonderful room with a great view, although I didn't like how the bathroom door had a gap built into it. You never know how new cuisine is going to sit with your stomach, and I'd prefer a door that shuts fully in a room with such stink potential. But everything else about it was amazing, I felt very posh staying there. "

"Cesar very friendly "

"Good! An A"

"Staff went out of their way to make sure my experience was A+!!! Beautiful hotel!"

"Great"