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"The staff at the front desk were very nice. The pool staff and wait staff seemed as if they were not happy being there ."

"Our experience at Ibis Resort was nothing short of amazing! From the moment we arrived, everything was absolutely beautiful the grounds were immaculate, the ambiance was peaceful, and the entire property had a relaxing, welcoming vibe. What truly made our stay even more special was the exceptional service. A huge thank you to Barbara at the front desk! She greeted us with such genuine warmth and friendliness, and she made the check-in process seamless. Barbara went out of her way to even recommend some restaurants near by which helped being that It was my first time in Key West. Her kind demeanor and professionalism truly set the tone for our stay. We can't recommend Ibis Resort enough it’s a perfect getaway spot with stunning surroundings and outstanding staff. We’ll definitely be back!"

"Most excellent facility with very accommodating staff."

"It was so nice—we ended up with a gorgeous view."

"I loved everything about this resort. So clean and easy to navigate our way around. Transportation offered worked well for us. "

"Super clean quiet friendly staff and great atmosphere all around "

"Great property. "

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"Your employees were very hospitable"